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About the role
Key responsibilities & impact- Lead requirements gathering sessions with client stakeholders to document business needs and translate them into detailed functional specifications.
- Work closely with technical leads, developers, and Delivery Managers to ensure client requirements are accurately reflected in the implementation configuration.
- Support solution design by analyzing client workflows and identifying the optimal configuration approach for Equisoft/Sync, Illustrate, and Apply.
- Coordinate and facilitate User Acceptance Testing (UAT), including preparation of test cases, defect tracking, and formal sign-off activities.
- Act as the primary point of contact for client business stakeholders throughout the implementation lifecycle, managing expectations and communications.
- Prepare and maintain functional documentation including business requirement documents, configuration specifications, and traceability matrices.
- Identify, document, and escalate risks, issues, and scope changes, collaborating with the Delivery Manager to maintain delivery integrity.
- Participate in project planning activities, including sprint planning, stand-ups, and delivery milestone reviews.
- Create and maintain Jira tasks throughout the project lifecycle, collaborating with the Delivery Manager and technical leads to track progress and delivery commitments.
Requirements
What you’ll need- Technical Bachelor's Degree in Software Engineering or Information Technology or a college diploma
- 5 years or more in a Functional or Business Analyst role
- Minimum of 2 years' significant work experience in the insurance and finance sector
- Proven ability to gather and document complex business requirements with attention to detail
- Strong analytical skills with proficiency in data analysis and the ability to interpret complex data sets.
- Excellent oral and written communication skills in French and English.
- Experience with Agile practices
- Implementation or professional services environment
- Exposure to AI tools for business synopsis
Benefits
Comp & perks- Medical
- Dental
- Retirement Plan
- Telemedicine Program
- Employee Assistance Program
- Flexible hours
- Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
requirements gatheringfunctional specificationssolution designUser Acceptance Testingtest casesdefect trackingfunctional documentationdata analysisAgile practicesAI tools
Soft Skills
analytical skillscommunication skillsattention to detailcollaborationexpectation management
Certifications
Technical Bachelor's Degreecollege diploma
