Vice President, Head of Digital – CRO

Equinix

Equinix executive leading enterprise revenue transformation, Lead-to-Cash platforms, and AI-first commercial operations. Driving sales productivity, digital channels, partner growth, and customer lifecycle improvements.

Posted 8/7/2026full-timeRedwood City • California, Texas • 🇺🇸 United StatesLead💰 $272,000 - $408,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading enterprise-scale commercial transformations, particularly in Lead-to-Cash and Quote-to-Cash initiatives, while leveraging AI and data analytics to drive measurable business outcomes. Possesses strong executive presence and the ability to influence and collaborate across complex organizations.

Highest-signal resume keywords

Lead-To-Cash TransformationAI/ML ImplementationCommercial Strategy DevelopmentExecutive Stakeholder CollaborationData Analytics Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business TransformationSales Technology BenchmarkingDigital Channel StrategyProduct ManagementEngineering Excellence

Soft Skills

Exceptional Executive PresenceInfluencing SkillsProblem-SolvingDecision-MakingTeam Motivation

Tools & Technologies

AI WorkflowsAutomation ToolsPredictive AnalyticsGenerative AICustomer Feedback Systems

Certifications & Qualifications

Bachelor's DegreeMBA or Equivalent Executive Education

Industry Keywords

Revenue OperationsCustomer SuccessPartner EcosystemsCommercial PerformanceOrganizational Change

About the role

Key responsibilities & impact

Lead Equinix's enterprise Lead-to-Cash transformation and deliver measurable improvements in speed, simplicity, customer experience, and commercial performance
Partner with CRO leadership to redesign the commercial operating model and eliminate customer-lifecycle friction
Advise the CRO on business strategy and revenue transformation
Improve sales productivity through AI-first workflows, automation, and intelligent decision support
Build digital capabilities that accelerate bookings, reduce churn, increase customer lifetime value, and improve commercial efficiency
Develop and execute the digital channel strategy
Build a partner platform to support growth
Embed predictive, generative, and agentic AI across the customer lifecycle
Own the vision, strategy, and execution of CRO digital platforms
Lead product management, engineering, and delivery teams with accountability for outcomes, adoption, and value realization
Drive platform simplification, rationalization, engineering excellence, and delivery velocity
Build executive relationships and influence decisions across Sales, Marketing, Finance, Operations, and Product
Lead enterprise-scale organizational change and build a high-performing global leadership team
Design innovative solutions using data analytics and customer feedback
Drive automation, AI/ML, and analytics use cases for forecasting, targeting, personalization, and revenue predictability
Benchmark trends in sales technology, revenue intelligence, and commercial platforms

Requirements

What you’ll need

15+ years leading large-scale commercial, digital, or business transformation programmes
Proven experience partnering directly with Chief Revenue Officers, Chief Commercial Officers, or equivalent executive leaders
Demonstrated success leading enterprise Lead-to-Cash, Quote-to-Cash, or commercial transformation initiatives
Deep understanding of sales, marketing, customer success, partner ecosystems, and revenue operations
Experience using AI to transform business operations, not simply deploying AI technologies
Strong commercial acumen and ability to translate technology investments into measurable business outcomes
Exceptional executive presence, influencing skills, and organizational leadership
Bachelor's degree required
MBA or equivalent executive education preferred
Deep platform and technology experience to build Lead-to-Cash platforms with a product/platform mindset
Ability to collaborate with executive stakeholders in complex, matrixed organizations
Excellent problem-solving and prioritization skills
Ability to inspire behavior change, motivate teams, plan initiatives, designate priorities, and make decisions amid ambiguity
Ability to communicate vision and influence across the organization
Data-driven, decisive, execution-focused, and results-oriented
Product/engineering mindset and experience leading major global transformations across cultures in a matrix-driven organization
Experience driving innovation, automation, AI/ML, analytics, and continuous improvement

Benefits

Comp & perks

Employee Assistance Program
Health, life, disability and voluntary insurance plans for US employees
Retirement plan contributions for US employees
Accrued paid time off and paid holidays for US employees
Canadian healthcare coverage complementing the provincial healthcare system
Canadian life, disability and optional benefit plans
Defined Contribution Pension Plan (DCPP)
Group Retirement Savings Plan (RRSP)
Tax-Free Savings Plan (TSFA)
Canadian vacation and personal time
Paid holidays
Bonus eligibility
Potential equity offering depending on position
Disability accommodations during the employment process