Data Center Customer Operations Engineer – III

Equinix

Data Center Customer Operations Engineer supporting global technology customers with infrastructure changes. Delivering exceptional service and maintaining critical infrastructure in a fast-paced environment.

Posted 7/23/2026full-timeSingapore • 🇸🇬 SingaporeJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT support, networking, and data center operations, with a strong focus on customer service and technical problem-solving. Capable of performing hardware installation, troubleshooting, and supporting critical infrastructure projects in a hands-on environment.

Highest-signal resume keywords

IT SupportNetworkingData Center OperationsProblem-SolvingCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hardware InstallationTroubleshootingNetwork ConnectivityInfrastructure ChangesTechnical SupportFiber ProjectsCablingLayer 1 InfrastructureTechnical OperationsIncident Resolution

Soft Skills

Communication SkillsTeam PlayerCustomer-First MindsetPassion for TechnologyContinuous Learning

Tools & Technologies

RacksServersNetworking EquipmentCabling ToolsTesting Equipment

Certifications & Qualifications

Diploma in ITHigher Nitec in EngineeringNetworking Certification

Industry Keywords

TelecommunicationsData CenterTechnical OperationsInfrastructure Upgrades24/7 Shift Operations

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Work directly with leading global cloud, network, and enterprise customers
Support customer deployments and infrastructure changes
Deliver an exceptional customer experience through responsive and professional service
Install and configure racks, cabinets, servers, and networking equipment
Support fiber and network connectivity projects
Participate in infrastructure upgrades and expansion projects
Perform hardware installation, testing, and troubleshooting
Learn data center cabling, network connectivity, and Layer 1 infrastructure
Investigate technical issues and support incident resolution
Coordinate with internal teams, vendors, and customers
Contribute to maintaining a highly reliable environment supporting critical business operations
Complete structured technical training programs

Requirements

What you’ll need

Diploma, Higher Nitec, or equivalent qualification in IT, Engineering, Networking, or related fields
1-2 years of experience in IT support, networking, telecommunications, data center, or technical operations (fresh graduates with strong technical interest are also encouraged to apply)
Passion for technology and continuous learning
Strong problem-solving and communication skills
Team player with a customer-first mindset
Comfortable working in a hands-on technical environment
Able to support 24/7 shift operations

Benefits

Comp & perks

Clear opportunities to grow into senior technical, engineering, or leadership roles
Learn from experienced industry professionals and develop in-demand technical skills
Work at the heart of cloud, AI, and digital transformation