Engineer

• Respond to internal customer requests for information arising from their use of Data Center SmartView
• Interact with the operation engineers at each Data Center location to be cognizant of maintenance and operations which may cause unusual operating conditions
• Verify the accuracy of data presented in Data Center SmartView and supporting systems
• Troubleshoot all elements of the controls system, including field devices, controllers, network components and software systems as necessary to resolve data quality issues
• Provide support for equipment additions, changes and deletions within the system
• Assist in the design of new features which improve usability of Smart View
• Maintain and develop training materials for internal and external users
• Provide training to internal and external users
• Act as a subject matter expert for the Data Center SmartView system
• Utilize Smartview to identify operational efficiency improvement opportunities and work with the regional and Data Center engineering teams to implement solutions to opportunities identified
• Update the system configuration in response to infrastructure equipment additions, moves, changes or deletions
• Utilizes safe working practices at an expert level (e.g. can apply procedure for lockout/tagout, can explain MSDS, etc. Evaluates and assures the safe working practices of others.
• Interacts with other engineering disciplines
• Problem Solving Consistently solves complex, cross-functional issues requiring independent action and a high degree of initiative to resolve
• Makes recommendations for system level enhancements to eliminate potential problems
• Tests suitability of components for deployments
• Internal/External Contact Contributes to mentoring junior team members
• Consults with internal and external project team members
• Expert level communication to include cross functional SOP development and relevant technical writing
• Communicates effectively with both internal teams and Equinix customers
• Technical Expertise Has expert controls system knowledge
• Is a subject matter expert to others in and outside of the group
• Extensive knowledge of multiple facets of controls engineering
• Tests suitability of components or action plans for deployments
• Training Acquires knowledge by expanding experience with systems, vendor training, participation in industry groups or meetings and shadowing others
• Is subject matter expert with many systems and trains others inside and outside of the group
• Develop Policy/Methods Participates in review of policy and procedure documents
• Assess Adherence to Policy Assures adherence to developed standards and policy through review of documentation, participation in commissioning activities and Data Center physicals

Controls Engineer

Forward Deployed Engineer