Director

• Partner with Global Operations leaders to define and execute a digital product strategy that supports Strategic Capacity Management business function
• Translate Capacity planning goals—such as efficient space and power utilization, capacity forecasting, Digital Twin, 2D and 3D design, and automation—into a product roadmap that enables scale, visibility, and operational control
• Ensure alignment with enterprise-wide architecture, cybersecurity, sustainability, and cloud
• Own the full product lifecycle for digital solutions enabling Strategic Capacity Management—including Digital Twin of IBX, Capacity planning tools, Predictive Capacity Analytics and automation frameworks
• Build and lead a team of product managers and technical delivery partners focused on delivering reliable, high-performance products and platforms
• Prioritize features and investments to support availability, reliability, automation, compliance, and operational transparency
• Serve as the strategic interface between the Digital & Innovation organization and Global Operations, ensuring digital solutions meet real-world operational needs of Capacity planners, engineers and customers
• Partner closely with Capacity engineers, Sales teams, GTST, etc. to understand challenges, opportunities, and future requirements
• Lead cross-functional initiatives that improve operational efficiency, reduce technical debt, and modernize legacy systems
• Utilize data analytics and customer feedback to inform decision-making and drive continuous improvement
• Drive automation, AI/ML, and data-driven decision-making to reduce lead to cash cycle and enable capacity forecasting, and cost optimization in global operations
• Monitor emerging trends in infrastructure technology, cloud-native operations, and data center innovation to maintain a competitive edge

Director, Digital Twin & Capacity Management Platforms

Director of Digital Merchandising – Strategy

Director, Digital Products – Programs

Director, Managed Services

Director – Quantitative Analytics, Strategic Enablement

President – Scientific Director