Knowledge Management Analyst

Equinix

Knowledge Management Analyst managing content and tools for Equinix's Global Value Advisory team. Collaborating with multiple stakeholders to optimize and distribute knowledge assets.

Posted 6/26/2026full-timeRedwood City • California, Illinois, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $212,000 per yearWebsite

About the role

Key responsibilities & impact

Own and manage the end-to-end content lifecycle, including knowledge intake, structuring, updating, and publishing
Build and maintain a centralized knowledge repository for GVA tools, frameworks, and assets
Ensure content is continuously updated, dynamic, and synchronized across platforms
Translate raw inputs into production-ready formats
Design scalable approaches to content distribution and updates
Maintain and update the knowledge library of ROI and TCO calculators, business case templates, maturity assessments, use cases, value frameworks, and external data feeds
Architect scalable, modular Excel-based models
Build reusable templates, calculators, and frameworks for GVA team members
Enhance reports and dashboards to track GVA team engagement

Requirements

What you’ll need

~5 years of experience in knowledge management, content operations, business analysis, or related roles
Experience supporting Sales / GTM or sales enablement environments
Demonstrated experience managing content across multiple platforms, formats, and stakeholders
Familiarity with AI tools and their application in workflows (practical usage preferred)
Consulting experience (e.g., McKinsey) at the Analyst level is a plus (not required)

Benefits

Comp & perks

Employee Assistance Program
Insurance: Health, life, disability, and voluntary plans
Retirement: Retirement plan contributions
Paid Time Off (PTO) and Paid Holidays: Accrued PTO and holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

knowledge managementcontent operationsbusiness analysiscontent lifecycle managementExcel-based modelingcontent distributiondata synchronizationreport enhancementdashboard creationtemplate development

Soft Skills

stakeholder managementcommunicationorganizational skillscollaborationproblem-solving