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Director, Product Management – Order Platform
EquinixDirector managing Order Platform for Lead-to-Cash transformation at Equinix. Leading cross-functional teams and overseeing the technical migration of order capabilities.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Contributes to the delivery of the Lead-to-Cash transformation by ensuring Order Platform capabilities align with streamlined, end-to-end commercial processes across the customer journey.
- The Director, Order Platform designs, develops, and manages the lifecycle of the platform Order capabilities that power Equinix's L2C transformation, spanning three Salesforce scrum teams: Order Enrichment, Order Execution, and Order API.
- Sets the vision and strategy for the Order Platform, ensuring it is competitively positioned, customer-centric, and architecturally sound through the Siebel-to-Salesforce migration.
- Lead a team of Product Managers, Product Owners, Process Architects, and contractors; provide leadership and direction through senior managers as the team scales.
- Accountable for the performance and results of direct reports and the broader pillar team.
- Drive succession planning recommendations and contribute to people development strategy.
- Own performance management of team members, including disciplinary actions and hire/fire decisions and recommendations.
- Lead the GPS process including assessments and Total Rewards allocations of direct reports.
- Drive talent development including quarterly conversations, career pathways conversations, and individual development and growth plans.
- Own the Order Platform across three scrum teams — Order Enrichment, Order Execution, and Order API — covering order capture through orchestration to downstream API consumers.
- Set vision and roadmap for Order Platform through Siebel decommission and beyond.
- Lead the technical migration of Order capabilities from Siebel to Salesforce Revenue Cloud, including order management workflows, orchestration logic, and API contracts.
- Drive the onboarding of the Order API scrum team, ensuring proper team formation, scope definition, and integration with existing Order Enrichment and Order Execution teams.
- Own Order Platform PI planning, capability prioritization, technical roadmap, and architectural alignment with Equinix's broader Salesforce platform strategy.
Requirements
What you’ll need- 10+ years product management experience, with 5+ years in leadership roles managing technical platform teams
- Demonstrated experience standing up new order platforms, including team formation, scope definition, and integration with existing systems
- Deep expertise in Salesforce Revenue Cloud, Order Management, and Order Orchestration
- Strong background in B2B order systems, particularly in industries with complex configurable products (telecom, data center, infrastructure, or comparable enterprise SaaS)
- SAFe Agile experience including PI Planning, Capability/Epic management, multi-team coordination
- Proven ability to lead technical migration programs from legacy systems to modern cloud platforms
- Strong cross-functional partnership skills with engineering, architecture, and partner product teams
- Demonstrated people leadership including succession planning, talent development, and performance management.
Benefits
Comp & perks- Employee Assistance Program
- Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
- Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
- Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementSalesforce Revenue CloudOrder ManagementOrder Orchestrationtechnical migrationSAFe AgilePI Planningcapability managementAPI contractsorder capture
Soft Skills
leadershippeople developmentperformance managementcross-functional partnershipsuccession planningteam formationscope definitionintegrationcommunicationstrategic vision