Design and implement CMDB data models, class structures, and relationships in ServiceNow
Develop and maintain discovery patterns, probes, and integrations to ensure accurate CI population
Create workflows, business rules, and automation scripts to enforce CMDB governance and compliance
Build and manage integrations between ServiceNow CMDB and external systems
Implement reconciliation rules, identification strategies, and data normalization processes
Monitor and improve CMDB health metrics
Collaborate with ITSM, ITOM, and Asset Management teams
Define and enforce CMDB policies, naming conventions, and lifecycle management standards
Optimize CMDB performance and scalability for large enterprise environments

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field
3–5 years of ServiceNow development experience, with at least 2 years focused on CMDB and Discovery
Strong proficiency in ServiceNow scripting (JavaScript, Glide API)
Expertise in ServiceNow Discovery, Service Mapping, and IntegrationHub
Familiarity with ITIL processes, especially Configuration Management and Asset Management
Knowledge of APIs, web services (REST/SOAP), and data integration techniques

Benefits

📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNow developmentCMDB data modelsJavaScriptGlide APIServiceNow DiscoveryService MappingIntegrationHubAPIsweb servicesdata integration techniques