FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Service Dispute Resolution Representative
EquifaxCustomer Service Dispute Resolution Representative at Equifax managing SARs and client complaints. Collaborating with various teams for timely resolution and compliance with GDPR.
About the role
Key responsibilities & impact- Co-ordinate and respond to Subject Access requests (SARs) within timescales.
- Deal with all enquiries and concerns relating to SARS raised.
- Liaise with teams/departments in order to process SAR requests.
- Preparing appropriate and well written correspondence.
- Be able to constantly re-prioritise with fluctuating volumes of work and be resilient in difficult and/or sensitive situations involving conflict, bereavement and challenge.
- Communicate, advise and guide on SARs matters with senior management and clinical staff.
- Liaise with external organisations as required.
- Excellent interpersonal communication and diplomacy skills.
Requirements
What you’ll need- Experience working in a regulatory role in complaints and Data Subject access requests.
- Knowledge of GDPR regulations.
- Strong time management and prioritisation skills.
- Strong attention to detail and accuracy.
- A positive and enthusiastic attitude with a genuine desire to help others.
- Excellent communication and interpersonal skills.
Benefits
Comp & perks- contributory pension
- life cover
- income protection
- healthcare
- enhanced maternity and sick pay
- 26 days holiday
- a day off for your birthday
- ability to buy and sell holidays
- free credit checks
- flexible benefits including cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interpersonal communicationdiplomacytime managementprioritisationattention to detailaccuracypositive attitudeenthusiasmresilienceconflict resolution