Business Transformation Engineer – Specialist
Equifax
full-time
Posted on:
Location Type: Office
Location: Heredia • 🇨🇷 Costa Rica
Visit company websiteJob Level
SeniorLead
Tech Stack
CloudPythonRPA
About the role
- Provide strategic consultation for highly complex business problems in order to identify and deliver optimization, automation and other efficiencies in cost and productivity.
- Mentor and guide senior, mid, and junior engineers to enhance their technical expertise and problem-solving capabilities.
- Lead the quality assurance process, conducting detailed reviews of project deliverables to ensure they meet established technical standards and business objectives.
- Foster the development and implementation of a continuous improvement culture.
- Drive internal continuous improvement by developing and standardizing reusable templates and best practices, thereby shortening delivery times and ensuring exceptional deliverable quality.
- Manage the documentation and mapping of current business processes through process maps (BPMN 2.0), value stream maps, SIPOCs and other similar artifacts.
- Define the problem statistically, leveraging facts, trends, and projections to establish a clear data-driven narrative.
- Pinpoint inefficiencies by applying Lean Six Sigma, Total Quality Management (TQM), Kaizen, Lean Start Up, Theory of Constraints, Agile and other advanced process analysis methodologies and techniques.
- Design ideal brand-new processes (future state) through rigorous internal and external benchmarking, identifying successful practices used within Equifax and across the services industry.
- Actively research, evaluate, and strategically apply emerging and edge technologies, including but not limited to: RPA, AI, ML, Agentic-AI, Cloud Computing and Data Analytics.
- Create actionable blueprints from business requirements through conceptual solution designs that serve as foundation for the tech-development.
- Assess proposed solutions for feasibility across technical, financial, and security-compliance dimensions.
- Coordinate the successful implementation of approved solution proposals, crafting detailed execution plans, fostering collaboration between business and technical stakeholders, and ensuring widespread adoption through strategic change management.
- Provide regular updates to executive levels on the outcomes and value generated by the implemented solutions.
Requirements
- University degree in Industrial Engineering with strong Digital Transformation skills or demonstrated experience as a Computer Engineer with Lean Six Sigma skills; Master’s degree preferred.
- 8+ years of professional experience, with 5+ years focused on digitally transforming processes in the services industry.
- Proficient in English oral and written (B2)
- Hands-on practice experience using the Lean Six Sigma methodology and statistical analysis.
- ASQ Lean Six Sigma Black Belt Certification or similar.
- UiPath Certified Professional Automation Developer Associate
- Google Cloud Engineer
- Programming in Python / UiPath
- Scrum Master Certification
- Experience with architectural frameworks like TOGAF
Benefits
- Professional development opportunities
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Lean Six SigmaTotal Quality ManagementKaizenAgileBPMN 2.0Data AnalyticsRPAAIMLPython
Soft skills
mentoringproblem-solvingstrategic consultationcollaborationchange managementcommunicationcontinuous improvementquality assurancedocumentationprocess mapping
Certifications
ASQ Lean Six Sigma Black BeltUiPath Certified Professional Automation Developer AssociateScrum Master Certification