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Associate Director, Broker Sales – Strategy, Reverse Mortgage
EQ Bank | Equitable BankLeading broker-facing sales team driving national growth in Reverse Mortgage solutions at EQB. Leveraging sales strategy to engage and expand broker relationships for business growth.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Reverse Mortgages and strategic sales management, with a strong focus on broker education, relationship building, and performance metrics analysis. Proven ability to lead diverse teams and drive growth in a fast-paced B2B and D2C environment.
Highest-signal resume keywords
Reverse Mortgage ExpertiseSales ManagementBroker Training StrategyAnalytical Insights CommunicationCustomer Experience Focus
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentPerformance Metrics AnalysisBudget ManagementProduct Launch ExperienceCross-Functional Management
Soft Skills
Empathetic LeadershipInterpersonal SkillsOrganizational SkillsProblem SolvingCollaboration
Certifications & Qualifications
Post-Secondary DegreeCPAMBA
Industry Keywords
Reverse MortgageB2BD2CSales CoachingBroker Engagement
About the role
Key responsibilities & impact- Act as the subject matter expert on Reverse Mortgages
- Develop and implement strategic initiatives to drive growth in the Reverse Mortgage business
- Lead, coach, and develop the national broker-facing Reverse Mortgage sales team
- Execute regional sales plans and drive broker acquisition, activation, and retention
- Own the training strategy and education of brokers on reverse mortgage solutions
- Define and analyze metrics that inform the team of issues and opportunities to improve key metrics
- Partner with Marketing to deliver broker-facing campaigns and initiatives
- Ensure strong deployment and adoption of reverse mortgage solutions across the broker channel
- Collaborate with Regional Directors to maximize territory coverage and broker engagement
- Work closely with SFR Sales to drive cross-sell and increase product penetration
- Monitor performance, pipeline quality, and conversion effectiveness
- Foster an accountable and collaborative culture and demonstrates a strong ability for developing others to ensure sales and persistency goals are achieved or exceeded
- Build strong relationships with key broker partners and industry stakeholders
- Align with Regional Directors on market execution priorities
- Foster a culture of accountability, collaboration, and continuous improvement
Requirements
What you’ll need- Post-Secondary Degree in Commerce, Management, Economics, Finance, etc. CPA/MBA or other graduate degree a plus
- 10+ years face-to-face sales experience with 5+ years in the reverse mortgage industry
- 5+ years sales management, coaching and leadership experience
- Is an empathetic leader who nurtures a diverse team and can manage effectively during times of rapid growth and change
- Experience managing cross-functional areas with direct and indirect reports (e.g., risk, finance, marketing, operations)
- Seasoned in a fast-paced B2B and D2C organization(s), strategy and/or in management consulting
- Experience launching products into new channels, at scale
- Demonstrated ability to translate analytical insights into clear recommendations and effectively communicate them to technical and non-technical stakeholders
- Working knowledge of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles
- Excellent written and verbal communication
- Mature, confident, personable, professional presence
- Keen ability to maintain a clear vision of what matters, prioritizing initiatives in an agile manner
- Enthusiastic, thorough, inclusive, and results-oriented; ability and desire to help others thrive in a dynamic team-oriented environment
- Ability to work in ambiguously defined situations with minimal supervision
- Strong organizational skills; demonstrated ability to manage time and adhere to tight deadlines
- Excellent interpersonal skills, with proven track record of developing relationships and maturity to interact with Senior Executives
- Excellent verbal and written communication skills; ability to communicate on a broad spectrum (from deep technical discussions to high-level executive vision)
- Ability to prioritize assignments, projects and handle multiple competing priorities (multi-tasking) within restricted time constraints
- Problem solver with sound judgment who takes initiative, accepts ownership and accountability
- Solid budget management skills
- Relentless focus on customer experience
Benefits
Comp & perks- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program
- A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience