Technical Sales Support Specialist – West Coast

EPTA GROUP

Technical Sales Support Specialist at Epta bridging sales and technical support for innovative refrigeration solutions.

Posted 4/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage technical training for clients and local Epta entities during client visits.
Implementation of remote support through digital platforms**Implementation of digital training such as eLearning and video instructions
Support the client technical department to integrate Epta solutions
Assist clients in managing warranty requests and/or spare parts orders through our portal
Contribute to customer satisfaction by presenting Epta solutions (with a focus on technical aspects and innovation)
Collect market information and client needs
Collaborate with internal departments to improve Epta solutions based on client needs
Promote sales activities and sell all products and services of new equipment

Requirements

What you’ll need

Management experience: preferably in vending industry, horeca and/or equipment installation.
Languages: English
Highest Education Level: High school or ITS (electronics or technical specialization)

Benefits

Comp & perks

Join Epta in this permanent role, where you'll experience a great blend of new technologies and a modern workplace culture.
We take development opportunities seriously! Take part in a variety of training through our Epta Academy and external training partners.
Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment.
Balance work and personal life perfectly with our flexible working hours.
Give back more than we receive: Join our volunteering activities and help make the world a better place.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical trainingeLearningvideo instructionswarranty managementspare parts managementcustomer satisfactionmarket analysissales promotionequipment installationtechnical specialization

Soft Skills

managementcollaborationcommunicationcustomer serviceproblem-solving