EPTA GROUP

Technical Sales Support Specialist – East Coast

EPTA GROUP

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Junior

About the role

  • Manage technical training for clients and local Epta entities during client visits.
  • Implementation of remote support through digital platforms.
  • Implementation of digital training such as eLearning and video instructions.
  • Support the client technical department to integrate Epta solutions.
  • Assist clients in managing warranty requests and/or spare parts orders through our portal.
  • Contribute to customer satisfaction by presenting Epta solutions (with a focus on technical aspects and innovation).
  • Collect market information and client needs.
  • Collaborate with internal departments to improve Epta solutions based on client needs.
  • Promote sales activities and sell all products and services of new equipment.

Requirements

  • Professional experience in the role or similar: 1-3 years
  • Management experience: preferably in vending industry, horeca and/or equipment installation.
  • Highest Education Level: High school or ITS (electronics or technical specialization)
Benefits
  • Join Epta in this permanent role, where you'll experience a great blend of new technologies and a modern workplace culture.
  • We take development opportunities seriously! Take part in a variety of training through our Epta Academy and external training partners.
  • Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment.
  • Balance work and personal life perfectly with our flexible working hours.
  • Give back more than we receive: Join our volunteering activities and help make the world a better place.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical trainingeLearningvideo instructionswarranty managementspare parts managementclient supportsales activitiesequipment installation
Soft Skills
customer satisfactioncollaborationcommunication
Certifications
high school diplomaITS (electronics or technical specialization)