EPS Consultants

Business Analyst

• Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/ or product development for the eldercare industry
• Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements
• Involve in market-driven Software/ SaaS product development, enhancement and roadmapping
• Assist in troubleshooting software application and system issues
• Work with Product Owners, Software Architects, Developers, Project Managers and customers/ end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on change requests and enhancements to current systems
• Produce Functional Specification, User Story and Functional Test Case
• Chance to participate in consulting and proof-of-concept/pilot and other trailblazing/ meaningful projects

IT Business Analyst

Auditor

• To assist with audit responsibilities by completing the audit program align to audit objective / scope (including audit pre-planning, perform operation audit & IT audit and communicating results)
• To identify controls gap for improvement and/or kaizen opportunities
• To support the team to achieve a common goal in completing task in most effective and efficient way
• To perform additional / ad-hoc assigned audit work by Management / higher authority from time to time

IT Internal Auditor

Blockchain Engineer

• Design, develop, and deploy production-grade smart contracts across multiple blockchain networks (EVM-compatible chains and Solana).
• Implement various smart contract methodologies, including staking, token vesting, liquidity pools, lending protocols, governance mechanisms, and NFT marketplaces.
• Develop and maintain scalable, gas-efficient, and secure decentralized applications (dApps).
• Create comprehensive testing frameworks for smart contracts, including unit tests, integration tests, and security audits.
• Optimize smart contracts for gas efficiency, security, and upgradeability.
• Build and maintain middleware services to connect on-chain data with front-end applications.
• Collaborate with product teams to translate business requirements into technical specifications.
• Contribute to architectural decisions regarding blockchain infrastructure.

Blockchain Developer – Permanent

Financial Planning and Analysis

• Design and implement scalable and robust message queuing solutions using technologies such as IBM MQ, RabbitMQ, Apache Kafka, or ActiveMQ.
• Create technical architecture documents and provide recommendations for messaging patterns and protocols.
• Collaborate with application developers to integrate messaging solutions into existing applications and new projects.
• Monitor and analyze the performance of messaging systems, making recommendations for improvements and optimizations as necessary.
• Implement best practices for message processing to ensure low latency and high throughput.
• Enforce security best practices for messaging solutions, including authentication, authorization, and encryption of messages.
• Assist in the deployment, configuration, and maintenance of message queue services.
• Maintain comprehensive documentation for messaging architecture, standards, and procedures.
• Stay current with new technologies and trends in messaging systems and evaluate their applicability to the organization.

MQ Architect – Finance, Insurance

• Design, develop, and deploy production-grade smart contracts across multiple blockchain networks (EVM-compatible chains and Solana)
• Implement various smart contract methodologies including staking, token vesting, liquidity pools, lending protocols, governance mechanisms, and NFT marketplaces
• Develop and maintain scalable, gas-efficient, and secure decentralized applications (dApps)
• Create comprehensive testing frameworks for smart contracts including unit tests, integration tests, and security audits
• Optimize smart contracts for gas efficiency, security, and upgradeability
• Build and maintain middleware services to connect on-chain data with front-end applications
• Collaborate with product teams to translate business requirements into technical specifications
• Contribute to architectural decisions regarding blockchain infrastructure

Blockchain Developer – 4 days onsite, 1 day WFH

Software Engineer

• Involved in requirements gathering and impact analysis, including evaluating and recommending feasible technical implementations etc;
• Provide IT operational support, including incident management, defect tracking, source code version control, release management, deployment to Production etc;
• Maintaining issue log and change control records, documenting operational procedures/guides, coordinating with users etc.

Software Programmer

QA Automation Engineer

• Lead all aspects of performance testing, including requirements gathering, test planning, script development, test data creation, execution, and comprehensive reporting.
• Design, execute, and analyze performance tests using a suite of tools, including but not limited to Microfocus LoadRunner, JMeter, Gatling, and k6, ensuring accurate simulation of production workloads.
• Conduct bottleneck analysis using advanced monitoring tools and Application Performance Management (APM) platforms (e.g., Dynatrace), identifying performance issues at the system, application, or database level.
• Develop workload models based on production statistics, designing realistic load patterns to simulate peak traffic and edge cases.
• Collaborate with SRE teams to collect and analyze production.
• Leverage a deep understanding of system architecture, including caching, distributed systems, Kubernetes (k8s) architecture, and networking, to identify and resolve performance bottlenecks.
• Perform code profiling and optimisation, applying expertise in algorithm selection, data structure efficiency, memory management, and concurrency patterns to enhance application performance.
• Optimise system configurations and infrastructure to support scalability and low-latency performance under high load.
• Conduct SQL database performance testing, profiling, and tuning, optimizing query performance, indexing strategies, and caching mechanisms to ensure efficient data access.
• Apply deep knowledge of database systems (e.g., relational, NoSQL) to implement performance improvements, minimizing latency and resource utilisation.
• Collaborate with database administrators to refine database parameters and configurations for optimal performance.
• Implement advanced monitoring and observability practices, utilizing tools like Dynatrace to generate real-time performance metrics and actionable insights.
• Develop and maintain dashboards to track key performance indicators (KPIs), enabling proactive identification of performance degradation.
• Ensure comprehensive logging and tracing mechanisms are in place to support root cause analysis and performance troubleshooting.
• Engage actively in sprint planning, performance reviews, and cross-functional team meetings, contributing insights on performance feasibility and optimization strategies.
• Clearly articulate performance bottlenecks, trade-offs, and optimization rationales to developers, SREs, and stakeholders, documenting decisions for transparency.
• Work closely with development teams to align on performance goals, ensuring code and system changes meet performance standards.
• Bridge technical and operational discussions, fostering alignment between performance objectives and business requirements.
• Mentor junior engineers on performance testing, profiling, and optimization techniques through pair programming, code reviews, and knowledge-sharing sessions.
• Lead workshops or tech talks on topics such as performance testing tools, observability practices, or database optimization, driving team-wide proficiency.
• Propose tools or processes (e.g., new testing frameworks, profiling tools) to enhance performance engineering efficiency, justifying recommendations with evidence.
• Model a data-driven, solution-oriented approach, inspiring team members to prioritize performance and reliability.
• Maintain a collaborative, respectful demeanor in all interactions, upholding values of integrity, innovation, and collaboration.
• Promote a culture of precision and technical excellence by sharing performance insights and encouraging open feedback within the team.
• Address performance challenges professionally, escalating issues with clear context and proposed solutions.
• Performance Testing Accuracy & Quality (30%)
• System & Code Performance (25%)
• Database Performance Optimisation (20%)
• Collaboration & Communication (15%)
• Leadership & Team Development (10%)

Senior Performance Test Engineer – LoadRunner

Administration

• Provide professional and responsive customer service to both local and regional clients.
• Attend to all container lease enquiries promptly and follow up on open bookings to ensure timely pick-up.
• Coordinate with internal departments to resolve customer issues efficiently.
• Ensure all customer paperwork is accurate and up to date (credit applications, contract documentation, insurance, etc.).
• Follow up on payments and issue statements of accounts to customers.
• Prepare month-end Marketing & Collections reports.
• Handle marketing administration tasks such as preparing inventory reports, tracking customer press releases, and supporting marketing offers and presentations.
• Support the development of new regional leasing opportunities alongside managing daily office administration tasks.

Sales & Marketing Administrator

Customer Support

• Provide quick, accurate, and friendly service to customers via phone, email, or chat
• Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance
• Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed
• Work on multiple tools, tasks and ad hoc requests as operationally required to meet the team performance metrics
• Represent Client platform and tools to customers, educating them to navigate and self-serve where possible
• Build lasting relationships with customers, and other team members
• Be reliable, be on time and come in as scheduled