Creative Project Coordinator

ePromos Promotional Products

Creative Project Coordinator facilitating creative workflows and project management at ePromos. Collaborating with teams and ensuring timely delivery of assets in a fully remote setting.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational skills and attention to detail in managing creative workflows, utilizing tools like Jira and Adobe Creative Suite for project coordination and digital asset management. Exhibits effective communication and customer service skills while collaborating with internal teams and stakeholders.

Highest-signal resume keywords

Jira Project ManagementAdobe Creative Suite ProficiencyDigital Asset Management (DAM)PageProof ManagementOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationCreative OperationsBasic Design EditsLight Production TasksWorkflow Software Familiarity

Soft Skills

Clear CommunicationCustomer Service MindsetProblem-Solving ApproachAttention to DetailAbility to Juggle Priorities

Tools & Technologies

JiraPageProofAdobe InDesignAdobe PhotoshopAdobe Illustrator

Industry Keywords

Creative AgencyMarketing SupportPromotional ProductsCreative WorkflowFast-Paced Environment

About the role

Key responsibilities & impact

Creative Ticket Trafficking: Receive, review, and organize incoming creative Jira tickets from sales reps, account managers, and internal stakeholders.
Monitor ticket queues and flag bottlenecks, missing information, or unrealistic timelines before they become problems.
Keep Jira boards clean and current, including closing completed tickets, updating statuses, and archiving stale requests.
PageProof Trafficking and Review: Own the day-to-day management of PageProof, our online proofing platform, for both internal and client-facing creative.
Digital Asset Management (DAM) Support: Support the ongoing management, organization, and upkeep of our DAM platform to ensure assets are findable, properly tagged, and up to date.
Basic Design Support: Perform small-scale design edits and updates in Adobe Creative Suite or similar tools.
Serve as a friendly, responsive point of contact between the creative team and internal partners across marketing and sales.

Requirements

What you’ll need

1 to 3 years of experience in a project coordination, creative operations, or marketing support role; internship experience in a creative or agency environment is welcome.
Strong organizational skills and a demonstrated ability to juggle multiple priorities and deadlines without dropping the ball.
Clear, professional written and verbal communication skills with a genuine customer service mindset.
Familiarity with project management tools, preferably Jira; willingness to become a power user quickly.
Basic proficiency in Adobe Creative Suite (InDesign, Photoshop, or Illustrator) for light production and editing tasks.
Experience with or interest in DAM platforms, proofing tools like PageProof, or similar creative workflow software.
High attention to detail and a proactive, problem-solving approach.
Comfortable working in a fast-paced, deadline-driven environment alongside a collaborative team.
Experience in promotional products, marketing, or a creative agency is a plus but not required.

Benefits

Comp & perks

Competitive Compensation Package
Medical, Dental, Vision, Life and Ancillary product options
HSA and FSA
Traditional and Roth 401(k) with employer matching contributions
Paid Time Off with Holidays
An engaging work life with life balance
Growth opportunities
100% remote workforce