Project Manager
eProductivity Software
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERPPMP
About the role
- Lead end-to-end project management for ePS ERP software implementations, ensuring delivery aligned to scope, timeline, budget, and quality expectations
- Develop comprehensive project plans, including resource estimation, scheduling, budgeting, dependency management, and change management planning
- Manage project execution against approved plans while tracking progress, milestones, risks, issues, and financial performance
- Serve as the primary point of contact for customers, maintaining strong relationships through clear communication and proactive stakeholder engagement
- Provide regular project status updates to internal and customer stakeholders, including progress, risks, mitigation plans, and budget-to-actual reporting
- Identify, assess, and manage project risks and issues, implementing effective resolution strategies
- Control project scope through formal change management processes
- Align implementation projects with customer strategic and operational objectives, policies, and procedures
- Partner with customers to guide and advise on change management throughout the implementation lifecycle
- Lead and coordinate cross-functional delivery teams, ensuring effective collaboration and accountability
- Conduct post-implementation reviews to capture lessons learned and drive continuous improvement within ePS project management practices
- Manage project documentation, deliverable signoff, invoicing processes, and customer understanding of contract terms and scope
- Promote the value of ePS Professional Services, identifying opportunities to expand customer value through additional services or project extensions
Requirements
- Bachelor’s degree or equivalent professional experience
- 5+ years of experience managing software solution implementations for external customers
- Proven ability to lead complex, large-scale projects from planning through go-live
- Strong customer relationship and stakeholder management skills, with the ability to build trust at all organizational levels
- Excellent verbal, written, and presentation communication skills
- Ability to manage customer expectations while balancing priorities and delivery capability
- Experience with project management tools such as Smartsheet, Microsoft Project, and Jira preferred
- Knowledge of the packaging industry is a plus
- PMP certification preferred
- Fluency in English required; additional European languages are a plus.
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementresource estimationschedulingbudgetingdependency managementchange managementrisk managementfinancial performance trackingdocumentation managementcontinuous improvement
Soft skills
customer relationship managementstakeholder engagementcommunicationtrust buildingexpectation managementprioritizationcollaborationaccountabilitypresentation skillsproblem-solving
Certifications
Bachelor's degreePMP certification