Core Engineer III

ePlus Technology Solutions

Network Engineer providing expert-level support in client-facing environment for Managed Services. Delivering high-quality systems support and resolving complex network issues.

Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

CloudITSMServiceNow

About the role

Key responsibilities & impact

Deliver high-quality network and systems support within a Managed Services Center.
Provide full lifecycle systems support for clients, including design, implementation, troubleshooting, diagnosis, and resolution of complex issues.
Own issues end-to-end until successful resolution is achieved.
Maintain advanced, up-to-date technical expertise in networking technologies.
Communicate clearly and professionally with clients and internal stakeholders.
Accurately document all incidents, troubleshooting steps, and resolutions in the ticketing system.
Demonstrate strong attention to detail and ownership in all tasks.
Collaborate effectively in a team environment while also working independently with minimal supervision.
Participate in on-call rotation.
Lead and manage assigned technical projects.
Multi-task effectively while prioritizing workload in a dynamic setting.
Maintain a customer-focused, results-driven attitude at all times.
Troubleshoot, isolate, and resolve both common and highly complex network/systems problems, independently or as part of a team.
Perform other duties as assigned.

Requirements

What you’ll need

Active Cisco CCNP Service Provider certification required
5+ years of experience in a service provider network role, with strong knowledge of optics
Solid expertise with Juniper platforms in service provider environments
Hands-on proficiency with NCS (Cisco, Juniper, and similar) platforms
Proven track record of successfully troubleshooting complex network issues
Strong working knowledge of VRF technology
In-depth understanding of routing protocols: IS-IS, BGP, OSPF, and MPLS
Familiarity with SD-WAN, cloud networking, and network security concepts
Experience working with Cisco ASR routers
Background using IT service management tools (ServiceNow preferred)
Proficient in Microsoft 365 tools (Outlook, Word, Excel)

Benefits

Comp & perks

Health insurance
401(k) eligibility
Employee stock purchase program
Various paid time off benefits, such as vacation, sick time, and personal leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network supportsystems supporttroubleshootingnetworking technologiesrouting protocolsVRF technologySD-WANcloud networkingnetwork securityCisco ASR routers

Soft Skills

communicationattention to detailownershipcollaborationindependencemulti-taskingprioritizationcustomer-focusedresults-drivenleadership

Certifications

Cisco CCNP Service Provider