Lead Technical Architect, SPG

ePlus Technology Solutions

Lead Technical Architect at ePlus, leading a team for enterprise IT solutions. Responsible for engineering collaboration and professional services within the organization.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $125,000 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
Provide Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for complex multi-vendor solutions
Engage various manufacturers and their engineering resources for design assistance and lab access
Research, design and develop repeatable solutions for customer IT needs
Assist in building and hiring professional services team, within assigned region
Work with the Services Director to set training goals for each member of team
Manage technical development and team satisfaction of employees
Manage monthly internal training workshops for employees
Provide input to the Services Director on employee reviews
Assist the Services Director with resource management
Build and maintain manufacturer/vendor relationships
Be an escalation point for Engineers and Sr. Engineers, Consultants, Sr. Consultants and Architects
Manage Quality Assurance (QA) of all projects within region
Meet with key vendors to stay current on products and technologies
Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, CISSP, VCDX
Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services
Continuing education of relevant certifications that would benefit the Lead Technical Architect role
Be available to meet customer IT needs and serve the Customer to ePlus’ standards

Requirements

What you’ll need

10+ years of hands-on experience in IT
5+ years of experience performing a Consultant or Architect role
4-year college degree preferred
Multiple industry-recognized Certifications. i.e.: CCIE, VCP, VCDX, CISSP
Excellent customer service skills, both in-person and over the phone
Excellent presentation, communication and documentation skills
Strong business understanding including costing, P&L and pricing strategies
Ability to think on your feet and come up with solutions quickly
Must be fully knowledgeable and able to design and plan, implement and support IT

Benefits

Comp & perks

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT solutions designBOM creationSOW assistanceQuality Assurance (QA)customer IT needs assessmenttechnical developmentresource managementtraining developmentmulti-vendor solutionsrepeatable solutions development

Soft Skills

leadershipcustomer servicecommunicationpresentationdocumentationproblem-solvingteam managementinterpersonal skillsorganizational skillsbusiness understanding

Certifications

CCIECISSPVCDXVCP