EPLAN

Customer Success Intern

EPLAN

internship

Posted on:

Location Type: Hybrid

Location: São Caetano do Sul • Brazil

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Salary

💰 R$0 - R$1,500 per month

Job Level

Entry Level

About the role

  • Make telephone contact with customers to monitor their use of our solution and ensure a positive experience.
  • Track the status of contract and subscription renewals, assisting in the retention process.
  • Record interactions and update information in the CRM system.
  • Identify potential customer needs and route them to the appropriate teams.
  • Support the Customer Success team in developing strategies for engagement and customer retention.

Requirements

  • Bachelor's degree
  • Technical education
  • English
Benefits
  • Life insurance
  • Meal allowance (vale alimentação)
  • Meal voucher (vale-refeição)
  • Transportation voucher (vale transporte)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer engagementcustomer retentioncommunicationinterpersonal skillsproblem-solving
Certifications
Bachelor's degreeTechnical education