Epistemix

Manager, Strategic Operations

Epistemix

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Support the COO in designing and maintaining internal systems that enable the organization to operate effectively.
  • Maintain key internal resources so critical information, decisions, and processes remain visible, searchable, and easy for teams to navigate as the company grows.
  • Partner with the COO to lead internal initiatives, introducing improved ways of working, and supporting teams as new systems or operational practices are implemented.
  • Oversee the day-to-day operational management of company technology systems, including employee access, licensing, and basic infrastructure coordination.
  • Manage vendor relationships, prioritize requests, and ensure timely resolution of technology issues while maintaining high standards for responsiveness, reliability, and service quality.
  • Serve as a key operational partner to the COO in maintaining financial visibility across the organization.
  • Assist the COO in supporting the organization’s commitment to disciplined financial management by monitoring spending across teams and ensuring financial practices remain consistent with company priorities.
  • Support the COO in coordinating the operational rhythm of the enterprise, leadership team and board engagement cycles.
  • Help maintain focus by supporting the coordination of leadership priorities and schedules.
  • Coordinate the planning and execution of key company moments including leadership offsites, company gatherings, and industry events.
  • Support high-priority initiatives led by the COO and leadership team by stepping in to advance urgent or complex workstreams, gathering information across teams, and ensuring important initiatives continue to move forward.

Requirements

  • Bachelors Degree or equivalent experience
  • 5+ years of experience in Strategic Operations, Business Ops, or a high-level operational support role in a high-growth startup preferred.
  • Demonstrated ability to lead complex projects and drive team adoption.
  • Experience in software implementations and organizational change management.
  • Comfort managing hardware logistics, software licenses, and basic troubleshooting.
  • 2+ years of experience within a Series A or Series B stage company preferred.
  • Deep experience in building complex databases, interconnected wikis, and project management hubs in Notion or similar software.
  • Comfortable with accounting, budget tracking, and platforms like Ramp.
Benefits
  • Equity & Incentives – Participation in our stock option program.
  • Flexible Time Off – Autonomy to manage your schedule and work-life balance.
  • Health, Welfare and 401(k) Programs – Eligibility for benefits (for U.S. employees).
  • Meaningful Impact – Apply your creative talents to revolutionize data-driven decision-making and make a real-world difference.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic operationsbusiness operationsproject managementsoftware implementationorganizational change managementdatabase buildingbudget trackinghardware logisticssoftware licensingtroubleshooting
Soft Skills
leadershipteam adoptionoperational managementvendor managementcommunicationcoordinationproblem-solvingresponsivenessreliabilityservice quality
Certifications
Bachelor's Degree