Solution Architect
Epistemix
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Accelerate sales qualified leads to contracting; increase net-revenue retention; increase recurring revenue.
- Own and execute the process to develop scopes of work (SOWs) alongside sales, customer success, and product.
- Partner closely with the CEO, CPO, and customer success to understand customer needs and our product roadmap to deliver high quality SOWs that meet customer needs aligned to the products our team has developed and/or is developing.
- Translate customer needs into clear, actionable proposals, developing statements of work and guiding strategic discussions that blend technical depth with creative problem-solving.
- Engage with sales qualified leads (SQLs) to lead discovery sessions and understand technical, data, and strategic needs of customers.
- Architect solutions that align Epistemix’s capabilities with client use cases, goals, and constraints.
- Draft statements of work (SOWs), including technical scope, deliverables, timelines, and level of effort.
- Act as a subject matter expert on Epistemix’s data platform and modeling tools in customer conversations.
- Collaborate closely with Sales, Product, and Customer Success to shape and scope engagements.
- Maintain a strong understanding of Epistemix’s product roadmap to shape how future capabilities can meet client needs.
- Ensure seamless handoffs from pre-sales to delivery teams, including documentation and context transfer.
- Develop tooling to support Sales Engineers’ ability to prototype solutions that enable you to scope work more efficiently.
Requirements
- Technical fluency with strong product sense.
- Customer first mindset - you listen to the needs of the customer and connect their needs to capabilities rather than pushing features.
- Energized by going from concept to execution.
- Enjoys designing solutions for clients.
- At least 2 years of experience in a customer facing role within a Series A or Series B stage company.
- 2 years of experience in a company pre-product-market-fit.
- 5+ years of experience in solution architecture, pre-sales engineering, technical consulting, or a related role.
- 8+ years of professional experience with technical or consulting companies.
- Excellent communication skills; able to translate complex technical concepts into business value for stakeholders.
- Strong understanding of data platforms, analytics workflows, and modeling frameworks.
- Experience working with cross-functional teams across sales, product, engineering, and delivery.
- Comfortable navigating ambiguity, scoping loosely defined problems, and crafting creative solutions.
- Proven track record of taking ownership and operating with urgency.
- Builder mindset - you enjoy creating solutions and working quickly.
- Hands on, execution focused, and can think 6-12 months ahead.
- Strong communicator who knows how to align stakeholders and build trust across functions.
- Passion for startups, teams, and helping people.
Benefits
- Equity & Incentives – Participation in our stock option program.
- Flexible Time Off – Autonomy to manage your schedule and work-life balance.
- Health, Welfare and 401(k) Programs – Eligibility for benefits (for U.S. employees).
- Meaningful Impact – Apply your creative talents to revolutionize data-driven decision-making and make a real-world difference.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solution architecturepre-sales engineeringtechnical consultingdata platformsanalytics workflowsmodeling frameworksstatements of work (SOWs)technical scopedeliverablestimelines
Soft Skills
customer first mindsetexcellent communication skillscreative problem-solvingownershipurgencybuilder mindsetcross-functional collaborationnavigating ambiguitytrust buildingexecution focused