Finance Support Intern

Epicor

Finance Support Intern answering customer inquiries and maintaining databases for Epicor’s data, AI, and ERP software business. Supporting call-backs, escalations, and customer feedback monitoring.

Posted 8/19/2026part-timeMonterrey • 🇲🇽 MexicoEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills in English, both written and verbal, while effectively managing customer inquiries and maintaining databases. Exhibits organizational abilities and a proactive attitude in a fast-paced environment.

Highest-signal resume keywords

BS In FinanceBS In AccountingBS In AdministrationAdvanced EnglishMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Good Communication SkillsMultitasking AbilityOrganizational SkillsEagerness To LearnPositive Attitude

Certifications & Qualifications

RFC

About the role

Key responsibilities & impact

Answer incoming calls and respond to customer inquiries via email or phone.
Provide support on call-backs to obtain more details about customer inquiries.
Direct customers to the appropriate department or team for further assistance when necessary.
Monitor customer feedback and escalate unresolved concerns to team leaders.
Help maintain and update customer databases.
Participate in training sessions and team meetings.

Requirements

What you’ll need

Being enrolled and pursuing a BS in Finance, Accounting or Administration.
Advanced English.
Good English written and verbal communication skills.
Basic proficiency in Microsoft Office.
Ability to multitask and stay organized under pressure.
Eagerness to learn and a proactive attitude.
Positive attitude and willingness to learn.
RFC.

Benefits

Comp & perks

Comprehensive health and wellness benefits designed to support your overall well-being.
Opportunities for mentorship, continuing education, and focused career goal setting.
Free LinkedIn Learning licenses for everyone.
Mentoring Program to boost personal development.
Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive, global workplace.
Policies encouraging time off to rest, recharge, and reconnect.
Comprehensive support for international relocations and permanent residency processes.
Competitive pay.