Senior Business Development Representative

Epicor

Senior Business Development Representative at Epicor responsible for outbound sales efforts and prospecting relationships with mid-sized and large companies. Achieving sales metrics while coaching new team members.

Posted 6/20/2026full-timeKuala Lumpur • 🇲🇾 MalaysiaSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

customer relationship managementcold outreachoutbound prospectingtelephone salessolution sellingmarket researchpipeline buildingqualifying leadsscorecard metricsdata entry

Soft Skills

leadershipbusiness acumencollaborationcoachingmentoringrelationship buildingcommunicationproblem-solvingadaptabilityinterpersonal skills

Tools & Technologies

CRM softwaresocial mediaemailing platformsphone systemssales toolsdata analysis toolsprospecting toolslead generation softwarecommunication toolsmarket analysis tools

Certifications & Qualifications

Bachelor's degree

Industry Keywords

manufacturingdistributionretaillumberautomotivesalescustomer serviceinside salesB2B saleslead generation

About the role

Key responsibilities & impact

Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc.
Cultivates net new mid-sized and large prospects through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales).
Engages with mid-sized and large prospects and builds relationships with relevant roles (C-Level).
Assists sales counterpart by building pipeline, delivering qualifying leads and cultivating new prospects to enable them to achieve the company’s revenue objectives.
Achieves and exceeds daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.
Coaches and mentors new BDRs.
Demonstrates leadership capabilities, strong business acumen, and ability to collaborate.
Conducts market research to be followed up by the Territory Managers in the field.
Continuously learns our applications/value proposition/differentiation in order to enhance conversations.
Responsible for entering data into our customer relationship management software

Requirements

What you’ll need

Bachelor's degree preferred
2 years or more of customer service, call center or inside sales experience
2 years or more of experience in related industry (manufacturing, distribution, retail, lumber, auto)
Telephone sales experience, or solution selling experience preferably in the software industry
Have proven leadership experience and a desire to move into future leadership roles
Ability to field questions from prospects and customers about the company, products, services, implementation.

Benefits

Comp & perks

Comprehensive health and wellness benefits designed to support your overall well-being.
Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Comprehensive support for international relocations and permanent residency processes.