Technology Consultant – ERP Implementation

Epicor

Technology Consultant participating in ERP client facing projects for the installation and delivery of Epicor applications. Responsible for customer relations and technical support during project lifecycle.

Posted 4/24/2026full-timeBangalore • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Participate in client facing projects with responsibility for the installation and successful delivery of Epicor applications.
Acts as primary technical point of contact for clients and other project team members by performing tasks related to implementations, upgrades, conversions, and recoveries.
Build relationships with our customers to obtain a deep understanding of customer needs and environments.
Define and document implementation technical requirements.
Provide technical support to field engineers, technicians, and applications support personnel in diagnosing, troubleshooting, repairing and debugging software and computer, network and/or wireless systems.
Configure, document, and test software.
Is the key advocate of the customer by owning and driving resolution on escalated customer issues, working with project managers and other functional leaders.
Meet utilizations targets and complete project deliverables on time.
Work independently on mid-sized projects.

Requirements

What you’ll need

3+ years applicable experience consulting and demonstrated success/knowledge
2+ years consulting experience preferred.
High school diploma
Bachelor’s degree preferred.
Troubleshooting methodology/skills, good experience in C#.
Ability to build strong relationships with customers and participate in discussions with business and technical leaders.
Customer centric, results oriented, self-starter and able to work independently.
Strong listening, verbal and written communication skills, including virtual presentations.
Data-driven with a commitment to process; drive/track consistent engagement process.
Ability to travel up to 25%.

Benefits

Comp & perks

Comprehensive health and wellness benefits designed to support your overall well-being.
Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Comprehensive support for international relocations and permanent residency processes.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

C#troubleshootingsoftware installationsoftware configurationsoftware testingsoftware debuggingnetwork systemswireless systemsimplementationupgrades

Soft Skills

customer centricresults orientedself-starterindependent workrelationship buildinglistening skillsverbal communicationwritten communicationvirtual presentationsdata-driven

Certifications

Bachelor's degreeHigh school diploma