Senior Director of Strategic Planning – Resource Management
Epicor
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $192,000 - $327,000 per year
Job Level
About the role
- Own the end-to-end resource management strategy across Consulting Services.
- Maintain a 90-day rolling forecast for capacity, utilization, hiring needs, and attrition.
- Partner with Services Sales and Consulting leaders to anticipate demand and plan capacity proactively.
- Oversee enterprise assignment and scheduling processes in Certinia.
- Ensure consistent, disciplined resource allocation across internal and external resources.
- Establish standards for skills data accuracy and maintenance.
- Identify skill gaps and trends; inform hiring, training, and enablement strategies.
- Lead proactive bench management strategies to maximize billable utilization.
- Collaborate with Sales and Consulting leaders to creatively deploy available resources.
- Lead FY planning initiatives related to capacity, margin improvement, and delivery optimization.
Requirements
- 12+ years in professional services operations, RMO, or strategic planning
- Deep experience with PSA systems (Certinia preferred)
- Strong analytical and executive storytelling capabilities
- Proven ability to influence across Sales, Delivery, and Finance
Benefits
- Comprehensive health and wellness benefits designed to support your overall well-being.
- Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Comprehensive support for international relocations and permanent residency processes.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
resource managementcapacity planningutilization forecastingskills data accuracybench managementbillable utilizationstrategic planninganalytical skillsexecutive storytelling
Soft Skills
collaborationinfluenceleadership