Epicor

Technology Consultant

Epicor

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇳 India

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Job Level

JuniorMid-Level

Tech Stack

ERP

About the role

  • Interact with new or existing clients and trading partners to capture and analyze requirements, mapping specifications, project objectives and on-boarding activities through go-live;
  • Gather assigned clients’ data, execute implementation guidelines and requirements within the allocated timeframe, while providing appropriate status updates to the client(s);
  • Develop and setup project plans, while maintain project documentation and providing time/effort estimates throughout implementation;
  • Setup communications for EDI transmissions – including but not limited to: AS2, FTP and VAN setups;
  • Mapping documents to and from various formats including but not limited to ANSI X12, XML, and flat file layouts utilizing ODBC connectivity;
  • Provide on-going training and technical support to clients, while evaluating impact and analysis for future improvements;
  • Troubleshoot and coordinate efficient resolutions and evaluation to errors and issues found internally, or by the client;
  • Effectively build on current support and services by enhancing the performance of the client services organization;
  • Perform additional responsibilities as assigned, or when current responsibilities are changed with or without notice.

Requirements

  • Bachelor’s degree in Computer Science, Programming preferred or equivalent year of experience
  • Minimum 2 years professional experience in project management or an implementation role
  • Minimum 2 years professional experience working with external clients in a customer support team environment
  • EDI, ERP implementation, or integration experience a plus
  • EDI industry knowledge and understanding preferred
  • Knowledge of various file transfer protocols: AS2, FTP and VAN
  • Knowledge of various EDI standards: ANSI X12 EDI, a plus.
Benefits
  • Comprehensive health and wellness benefits designed to support your overall well-being.
  • Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
  • Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
  • Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
  • Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
  • Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
  • Comprehensive support for international relocations and permanent residency processes.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementEDIERP implementationANSI X12XMLODBCAS2FTPVANdata analysis
Soft skills
client interactioncommunicationtroubleshootingtrainingproblem-solvingtime managementorganizational skillsteam collaborationstatus reportingadaptability
Certifications
Bachelor’s degree in Computer Science
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