Employee Benefits Advocate

EPIC Insurance Brokers & Consultants

Employee Benefits Advocate providing support in medical, dental, and life insurance benefits inquiries. Responsible for answering phones, responding to emails, and administrative tasks.

Posted 6/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $30 per hourWebsite

About the role

Key responsibilities & impact

Answering phones and responding to emails
Timely follow up to members
Administrative tasks as needed
Working closely with other team members and account service teams

Requirements

What you’ll need

Must have medical, dental, vision, life and disability plans experience.
Experience handling benefit claims.
Must have strong computer skills: Microsoft office. BSwift experience is a plus
Customer service experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Benefit Claims HandlingMicrosoft Office Proficiency

Soft Skills

Strong Communication SkillsTeam Collaboration