Employee Benefits Advocate

EPIC Insurance Brokers & Consultants

Employee Benefits Advocate providing support in medical, dental, and life insurance benefits inquiries. Responsible for answering phones, responding to emails, and administrative tasks.

Posted 6/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling benefit claims and providing customer service within the medical and dental insurance sectors. Proficient in administrative tasks and effective communication with team members and clients.

Highest-signal resume keywords

Benefit Claims HandlingCustomer Service ExperienceMicrosoft Office ProficiencyMedical Insurance ExperienceBSwift Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Benefit Claims HandlingMicrosoft Office Proficiency

Soft Skills

Strong Communication SkillsTeam Collaboration

Tools & Technologies

BSwift

Industry Keywords

Medical PlansDental PlansVision PlansLife InsuranceDisability Insurance

About the role

Key responsibilities & impact

Answering phones and responding to emails
Timely follow up to members
Administrative tasks as needed
Working closely with other team members and account service teams

Requirements

What you’ll need

Must have medical, dental, vision, life and disability plans experience.
Experience handling benefit claims.
Must have strong computer skills: Microsoft office. BSwift experience is a plus
Customer service experience