Product & Case Design Coordinator, Life Insurance

EPIC Insurance Brokers & Consultants

Product & Case Design Coordinator providing life insurance consultations to clients, ensuring effective strategies and compliance. Collaborating with financial professionals to integrate insurance solutions into broader financial plans.

Posted 6/16/2026full-timeFlorida, New York • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Support key external and internal clients
Able to manage multiple, concurrent projects and deliverables
Play an important role in Vanbridge’s growth and management, as applicable, ensuring connectivity across all communications while guiding and supporting partners in strategy and execution.
Strong Aptitude in technology
Experience and knowledge with AI, Claude and other tools
Highly analytical with strong problem-solving skills
Highly customer-focused with the ability to think strategically and provide a clear vision that promotes team collaboration
Adept at excelling in a fast-paced environment with changing business priorities and technological needs
Client Consultation: Conduct thorough consultations with clients to understand their financial needs, goals, and risk tolerance.
Policy Analysis: Analyze various life insurance policies to determine the best fit for clients' financial plans.
Recommendations: Provide tailored recommendations on life insurance policies that align with clients' objectives.
Policy Management: Assist clients with the application process, policy management, and any necessary adjustments to their coverage.
Education: Educate clients on the benefits and features of different annuity and life insurance solutions.
Compliance: Ensure all recommendations and transactions comply with regulatory requirements and company policies.
Collaboration: Work closely with advisors and other team members to integrate annuity and life insurance solutions into comprehensive financial plans.
Market Research: Stay up-to-date with industry trends, product developments, and regulatory changes.
Comprehensive understanding of the life insurance industry and individual life products, including UL, IUL, VUL, Term, WL and the necessary product illustration systems.
Preparation for client meetings, including paperwork, and preparing presentation materials
Prepares and delivers correspondence and other client communication
Work collaboratively with Advisors throughout the planning process to ensure completed accurately and promptly
Work proactively in all facets of the role, consistently seeking out new opportunities
Proactively work with and respond to clients professionally.
Be aware of and maintain Carrier product information, rate changes and rules.

Requirements

What you’ll need

Minimum two-three years of related experience
Experience in insurance and financial services
Bachelor's Degree or equivalent work experience
Experts in life portfolio
Life, Health, FINRA Series 6 or 7 and Series 63 (a plus or obtain within 90 days).
Working knowledge of Insurance industry software
Ability to maintain a high level of confidentiality
Enthusiastic and positive approach to problem-solving and client service
Proven track record with cross-training, task-sharing and mutually supportive teamwork
Must be able to innovative, pro-actively manage time and follow through to complete tasks
Proven experience working in client support, portfolio management, relationship management or paraplanner role, within the financial services industry
Diplomacy and strong business acumen with proven experience positively influencing others and developing and improving business processes.
Advanced computer skills and proficiency in AI, Claude, Microsoft Office products and CRM applications
Highly organized and project management skills required; ability to shift and reorganize in order to accommodate change
Ability to prioritize workflow and requests for deliverables based on stated needs of advisor and client relationships and their meaningfulness and impact to the success of the business unit.
Equivalent level of passion pertaining to the success of the team and his/her colleagues in comparison to one's own desired career path and measure of success, i.e. team player first.
Ability to portray confidence, persuasiveness, and credibility over the phone, in virtual meetings and potentially in person.

Benefits

Comp & perks

Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

policy analysisclient consultationportfolio managementrelationship managementproject managementfinancial planninglife insurance productsmarket researchproblem-solvinganalytical skills

Soft Skills

customer-focusedteam collaborationdiplomacybusiness acumenenthusiastic approachorganizational skillstime managementproactive managementcommunication skillsadaptability

Certifications

Bachelor's DegreeFINRA Series 6FINRA Series 7FINRA Series 63