Medical Receptionist – Float Role

EPIC Health - Exclusive Physicians | Integrated & Comprehensive

Float Medical Receptionist at EPIC Health creating unforgettable first impressions in healthcare. Greet patients, manage front desk operations, and facilitate smooth patient interactions at various locations.

Posted 7/23/2026full-timeSouthfield • Missouri • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a patient-centered approach in a medical office setting, ensuring effective communication and exceptional organizational skills to manage guest flow and address patient needs.

Highest-signal resume keywords

Customer Service ExperienceMedical Office ExperienceVerbal Communication SkillsOrganizational SkillsMultitasking Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Verbal CommunicationExceptional Organizational SkillsMultitasking Skills

Tools & Technologies

Virtual TabletsComputer Proficiency

Industry Keywords

Patient-Centered ApproachGuest Flow ManagementCheck-In ProcessesLobby Organization

About the role

Key responsibilities & impact

Greet patients warmly, creating a sense of value and community.
Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
Troubleshoot patient issues and escalate concerns to the appropriate team members.
Perform all opening and closing tasks for the front desk and lobby.
Maintain a clean and organized lobby area.
Communicate efficiently with team members to provide updates on patient arrivals, delays, or other on-site needs.

Requirements

What you’ll need

At least 2 year in a customer service role.
Preferred previous experience in a medical office setting.
A patient-centered approach, ensuring every guest feels welcome and valued.
Strong verbal communication abilities.
Proficiency with computers and technology or the ability to quickly learn.
Exceptional organizational and multitasking skills.

Benefits

Comp & perks

Competitive Pay – Your expertise matters, and we reward it.
Comprehensive Benefits – Health, vision, dental, disability, and life insurance.
401(k) Retirement Plan – Invest in your future.
Paid Time Off and Holiday Pay – Balance your career and personal life.
Professional Development – Expand your skills with ongoing training.
Supportive Work Environment – Join a team that’s committed to your success and well-being.