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CRM and Reporting Support Intern
EPI CompanyJoin EPI Company as a CRM and reporting support intern. Focus on building a data-driven CRM engine within a European payment initiative.
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Help us turn our CRM into a reliable, scalable, automated engine that supports better decisions and more efficient workflows across the company.
- You will be responsible for improving our CRM data quality, building reporting, and supporting the setup of automated processes to help the organisation scale.
- Maintain and update our CRM database (HubSpot) to ensure clean, consistent and structured data.
- Create and optimise automated workflows, lifecycle stages, and internal notifications.
- Support the team in setting up integrations and data syncing across tools (HubSpot, Databricks, internal platforms).
- Identify inefficiencies in current processes and propose practical automation improvements.
- Document CRM processes and help build operational guidelines for internal use.
- Produce weekly and monthly dashboards for management (activity, pipeline).
- Build and maintain standardised reporting templates.
- Monitor data accuracy and proactively flag inconsistencies or missing information.
- Perform exploratory analysis to identify trends, gaps or optimisation opportunities.
- Support the definition of relevant KPIs aligned with business objectives.
Requirements
What you’ll need- Final‑year student in business, engineering or digital field (marketing, CRM, data, rev ops…)
- Previous experience with CRM platforms (HubSpot preferred), marketing automation or data analysis
- Strong analytical skills and ability to structure problems
- Fluent in English (CEFR C1 or C2) is mandatory; French, German or Dutch or any additional European languages is a plus
- Comfortable with digital tools: CRM, Excel, SQL basics, Databricks (or willingness to learn)
- Curious, autonomous, rigorous, and eager to improve processes.
Benefits
Comp & perks- Flexible working arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM data qualityreportingautomated processesdata syncingdata analysisKPI definitionExcelSQLautomated workflowsexploratory analysis
Soft Skills
analytical skillsproblem structuringcuriosityautonomyrigorprocess improvement