EOS

Debt Collection Specialist

EOS

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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About the role

  • Handle complex written correspondence from debtor advisory services, lawyers, and courts to clarify legal matters
  • Respond to telephone inquiries regarding collection cases
  • Review client files for collectability and make decisions on receivables cases
  • Verify claim amounts and prepare documentation for attorneys
  • Make independent decisions regarding the collection process and initiate measures such as legal proceedings and enforcement actions

Requirements

  • Completed commercial vocational training (e.g., apprenticeship) or relevant experience in dunning/collections
  • Strong communication skills and precision in spoken and written language
  • Ability to remain calm and maintain oversight even under high workload
  • Good knowledge of Microsoft 365 (especially Teams, Outlook, Excel)
  • Willingness to learn and quickly get up to speed on new topics
Benefits
  • No specific benefits mentioned
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
dunningcollectionslegal documentationreceivables management
Soft Skills
communicationprecisioncalmness under pressureoversightwillingness to learn