Debt Collection Specialist
EOS
full-time
Posted on:
Location Type: Hybrid
Location: Kamp-Lintfort • Germany
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About the role
- Communications professional: You handle complex written correspondence from debt counseling agencies, lawyers, and courts to clarify legal matters.
- Telephone contact: You respond to phone inquiries about collection cases, including installment payment and deferral agreements.
- Analytical talent: You review customer files for collectability, decide on claim cases, and monitor complicated issues.
- Strategic decision-maker: You make independent decisions about the collection process, taking into account cost-effectiveness and legal considerations.
Requirements
- Completed commercial training or relevant experience in dunning/collections, ideally as a legal assistant (Rechtsanwaltsfachangestellte) or in collections administration
- Strong communication skills and precision in spoken and written language
- Ability to stay calm and maintain an overview even under high workload
- Good knowledge of Microsoft 365 (especially Teams, Outlook, Excel)
- Willingness to learn and ability to quickly get up to speed on new topics
Benefits
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
dunningcollectionslegal assistantcollections administrationanalytical skillsdecision-makingcost-effectiveness analysis
Soft skills
communication skillsprecisioncalm under pressureorganizational skillsability to learn quickly