EOS

Debt Collection Specialist – m/f/d

EOS

full-time

Posted on:

Location Type: Hybrid

Location: Potsdam • 🇩🇪 Germany

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Job Level

Junior

About the role

  • You handle complex written correspondence from debtor counseling services, lawyers, and courts to clarify legal issues
  • You respond to telephone inquiries about collection cases, including installment and payment deferral agreements
  • You review client files for collectibility, decide on claims cases, and monitor complex situations
  • You verify claim amounts and prepare documentation for lawyers
  • You make independent decisions regarding the course of collection and initiate measures such as legal action and enforcement proceedings

Requirements

  • Completed commercial vocational training or relevant experience in dunning/collections
  • Strong communication skills and precision in spoken and written language
  • Ability to stay calm and maintain an overview even during high workloads
  • Good knowledge of Microsoft 365 (especially Teams, Outlook, Excel)
  • Willingness to learn and ability to quickly get up to speed on new topics
Benefits
  • Hybrid working
  • 2-year fixed-term contract

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
dunningcollectionslegal documentationclaim verificationdecision making
Soft skills
communicationprecisioncalmness under pressureorganizational skillswillingness to learn