EOS

Debt Collection Manager, Out-of-Court Caseworker

EOS

full-time

Posted on:

Location Type: Hybrid

Location: Bad Rappenau • 🇩🇪 Germany

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Job Level

Junior

About the role

  • Assert outstanding claims in writing and independently handle complaints
  • Conduct outbound and inbound calls
  • Independently arrange payment terms with our clients
  • Find and implement solutions for delinquent customers
  • Record and handle complex cases
  • Carry out the out-of-court dunning process and prepare court-based dunning proceedings

Requirements

  • Completed commercial or legal vocational training, e.g., Office Clerk, Industrial Clerk, Legal Assistant, Office Communications Clerk (m/f/d)
  • Initial professional experience in debt collection
  • Good written and spoken German
Benefits
  • Flexible working hours: You have flexibility within business hours and minimum team staffing and maintain your own working time account
  • Vacation: 30 days from the start 6 plus December 24 and 31 off
  • Permanent employment contract: Stability through group/company affiliation
  • Occupational pension plan: Voluntary employer contributions for your financial security in retirement
  • Subsidized occupational disability insurance with a simplified enrollment process
  • Subsidy for the Deutschlandticket; JobRad: discounted bike leasing
  • Additional bonuses: Annual bonus
  • Corporate benefits: Numerous discounts via the benefits portal for EOS employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
communicationproblem-solvingindependencenegotiation
Certifications
commercial vocational traininglegal vocational training