EOS

Debt Collection Manager – Cross-Border Caseworker

EOS

full-time

Posted on:

Location Type: Hybrid

Location: Bad Rappenau • 🇩🇪 Germany

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Job Level

Junior

About the role

  • Collecting outstanding international receivables
  • Handling outbound and inbound calls
  • Independently negotiating payment arrangements with our customers
  • Finding and implementing solutions for delinquent customers
  • Recording and processing complex case issues

Requirements

  • Completed commercial or legal vocational training, e.g., office clerk, industrial clerk, legal assistant, office communications clerk, or a comparable qualification
  • Initial professional experience in debt collection
  • Basic knowledge of German debtor and commercial law (BGB, HGB)
  • Good written and spoken German and English
Benefits
  • Flexible working hours: Flexibility within business hours and minimum team staffing; individual working-time account
  • Vacation: 30 days from the start — plus December 24 and 31 off
  • Permanent employment contract: Security through affiliation with a corporate group
  • Company pension scheme: Voluntary employer contributions for your financial security in retirement
  • Subsidized occupational disability insurance with simplified enrollment
  • Subsidy for the Deutschlandticket and JobRad: discounted public transport ticket and reduced-rate bike leasing
  • Additional bonuses: annual bonus
  • Corporate benefits: numerous discounts via the benefits portal for EOS employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
debt collectionnegotiationcase processingpayment arrangementsreceivables management
Soft skills
communicationproblem-solvingindependence
Certifications
commercial vocational traininglegal vocational training