Conduct site-level AV audits to assess current state and project readiness.
Serve as SME for AV systems and their integration with Cisco and Microsoft collaboration platforms.
Plan, implement, and manage global conference room deployments in alignment with BTS budgets.
Track project milestones, dependencies, and deliverables using Microsoft Office Suite and other tools.
Provide monthly spend reports and maintain financial oversight of project budgets.
Align project goals with organizational strategies and broader IT initiatives.
Manage operational and administrative support for the global AV estate.
Lead deployments of complex spaces, including large divisible rooms.
Evaluate and recommend new technologies for collaboration and conferencing.
Conduct risk assessments and proactively manage mitigation strategies.
Ensure timely delivery of projects within scope and budget.
Liaise with architects, vendors, and internal stakeholders to uphold design and execution standards.
Partner with IT and support teams to improve conferencing experiences and resolve issues.
Communicate project status, risks, and training opportunities to key stakeholders.
Adjust scope, timelines, and resources as needed to ensure project success.
Build and maintain strong cross-functional relationships to support long-term collaboration.

Requirements

Expertise in Cisco Control Hub, Cisco Call Manager, Microsoft Teams Admin, and ServiceNow.
Strong troubleshooting and diagnostics skills for AV/UC systems.
Demonstrated experience with MS Teams and Cisco interoperability.
Proven project leadership and organizational abilities.
Excellent communication, negotiation, and stakeholder management skills.
High level of reliability, accountability, and teamwork.
Ability to translate technical requirements into practical solutions.
Sound decision-making and analytical capabilities.
Experience driving results through collaboration, oversight, and performance tracking.

Benefits

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AV systemsCisco Control HubCisco Call ManagerMicrosoft Teams Admintroubleshootingdiagnosticsinteroperabilityproject leadershipperformance trackingrisk assessment

Soft Skills

communicationnegotiationstakeholder managementreliabilityaccountabilityteamworkdecision-makinganalytical capabilitiesorganizational abilitiescollaboration