Digital Technical Support, Field

Envista Holdings Corporation

Providing technical support for dental professionals in digital orthodontics. Role includes assessments, demonstrations and collaboration with sales teams in Portugal.

Posted 4/26/2026full-timeRemote • 🇵🇹 PortugalMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

MacOSSpark

About the role

Key responsibilities & impact

Act as a trusted technical partner to dental professionals, supporting them throughout their digital journey.
Responsible for the initial processing and assessment of digital orthodontic cases.
Deliver high-quality technical support, providing on-site and remote Spark demonstrations in close collaboration with our Sales teams.
Role involves 25% of travelling and supporting dental events.
Build long-term relationships with doctors and internal stakeholders while directly impacting customer success, product adoption, and growth of SPARK in the Portuguese market.

Requirements

What you’ll need

A Dental Technician or Dental Hygienist background is preferred, along with prior experience in the dental and/or orthodontic industry.
Solid understanding of digital orthodontic workflows and manufacturing processes.
Previous experience in a similar digital or technical support role, ideally involving:
Intra‑oral scanners
CAD/CAM systems
Digital design software
3D printing and digital dentistry
Tech‑savvy and digitally confident, with strong IT literacy (Windows, macOS, MS Office, remote support tools) and the ability to translate technical requirements into practical solutions for users.
Strong organizational and time‑management skills, with the ability to manage multiple priorities effectively.
A proactive and self‑sufficient professional attitude, combined with a strong team‑oriented mindset.
An enthusiastic, logical, and creative thinker who enjoys problem‑solving and continuous learning.
Native‑level Italian and fluent English; additional European languages are a plus.
Willingness to travel occasionally; a valid driver’s license is required.

Benefits

Comp & perks

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Hard Skills & Tools

digital orthodontic workflowsintra-oral scannersCAD/CAM systemsdigital design software3D printingdigital dentistryIT literacyWindowsmacOSMS Office

Soft Skills

organizational skillstime-management skillsproactive attitudeself-sufficientteam-oriented mindsetproblem-solvingcontinuous learningstrong communication skillsrelationship buildingcustomer success focus