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Digital Technical Support, Field
Envista Holdings CorporationDigital Technical Support role for Ortho Digital team in Italy, acting as a technical partner to dental professionals and providing support throughout their digital journey.
Tech Stack
Tools & technologiesMacOSSpark
About the role
Key responsibilities & impact- Act as a trusted technical partner to dental professionals
- Support dental professionals throughout their digital journey
- Responsible for the initial processing and assessment of digital orthodontic cases
- Deliver high-quality technical support
- Provide on-site and remote Spark demonstrations in collaboration with Sales teams
- Involves 25% travelling and supporting dental events
- Combining hands-on digital dentistry, customer training and education, and problem-solving
Requirements
What you’ll need- A Dental Technician or Dental Hygienist background is preferred
- Prior experience in the dental and/or orthodontic industry
- Solid understanding of digital orthodontic workflows and manufacturing processes
- Previous experience in a similar digital or technical support role
- Tech‑savvy and digitally confident, with strong IT literacy (Windows, macOS, MS Office, remote support tools)
- Strong organizational and time-management skills
- A proactive and self-sufficient professional attitude
- Native‑level Italian and fluent English; additional European languages are a plus
- Willingness to travel occasionally; valid driver’s license is required.
Benefits
Comp & perks- Opportunity to work at the intersection of cutting-edge digital technology, clinical expertise, and customer engagement
- Strong focus on customer success and product adoption
- Professional growth and learning opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital orthodontic workflowsmanufacturing processestechnical supportcustomer trainingproblem-solvingIT literacy
Soft Skills
organizational skillstime-management skillsproactive attitudeself-sufficient attitude
Certifications
Dental TechnicianDental Hygienist