Bilingual Patient Outreach Representative

Envision Radiology

Bilingual Patient Outreach Representative handling patient interactions in a remote setting. Creating a friendly culture and ensuring efficient scheduling in a high-volume environment.

Posted 6/16/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $20 per hourWebsite

About the role

Key responsibilities & impact

Interact with patients creating a friendly, caring culture with exceptional service.
Operate in a high volume, contact center environment to reach unscheduled patients.
Conduct tasks of the position in a collaborative, friendly and empathetic way.
Communicate to the patient the status of their insurance benefit, estimated cost, preauthorization, and payment options.
Triages and transfers calls, as needed.

Requirements

What you’ll need

Three plus years’ experience in customer service – healthcare environment preferred
Detail oriented, self-motivated, a problem solver and a team player
Ability to navigate multiple computer screens and browsers quickly and accurately
Ability to excel in a very fast-pace team environment
Strong communication skills & professional demeanor

Benefits

Comp & perks

Medical/Dental/Vision/Life Insurance
Company Matched 401k Plan
Employee Stock Ownership Plan
Paid Time Off + Paid Holidays
Employee Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

detail orientedself-motivatedproblem solverteam playerstrong communication skillsprofessional demeanorcollaborativefriendlyempathetic