Director of Clinical Services

Envision Healthcare

Director of Clinical Services overseeing operational excellence at Envision Healthcare. Responsible for improving patient care processes and outcomes while collaborating with clinical leadership teams.

Posted 5/26/2026full-timeRemote • Illinois, Iowa, Kansas, Kentucky, Minnesota, Missouri, Ohio, Wisconsin • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

The Director of Clinical Services (DCS) is accountable for clinical and operational excellence within a defined book of business in an Envision Physician Services operating unit.
This position drives improvements in patient care processes and outcomes by partnering with local practice medical leadership and front-line clinicians.
Within a defined book of business, the DCS balances the needs and opportunities of a client with internal EMG relationships throughout their portfolio.
The DCS identifies areas of opportunity within their book of business and works collaboratively with operating unit leadership team to provide partnership to medical directors and clients towards performance enhancement and goal achievement.
The DCS drives implementation of clinical quality, service line clinical operations, corporate initiatives.

Requirements

What you’ll need

Track record of results to include but not limited to physician relations, health systems structures / care transitions, quality, clinical operations, and building relationships
Experience in physician relations, quality, process enhancements and customer service
Ability to communicate effectively with executive management, including EMG leadership (VP, SVP) and health system C-suite leadership at the region, division, and / or site level
Education/Experience
Bachelor’s degree required; Master’s degree preferred
RN required
5-10 years of relevant hospital experience including 5 plus years of clinical departmental leadership at a healthcare facility
5 plus years of people leadership experience
LEAN / Six Sigma training preferred (must be obtained within first 12 months in role)
Computer/Technical Skills
Expert proficiency with Microsoft Office suite (Word, Excel, PowerPoint)
Advanced ability for data acquisition, analysis, and visualization towards promoting education, presenting results and or tracking/monitoring performance and successes
Flowchart and Diagramming software (e.g., Visio)

Benefits

Comp & perks

Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.
Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical operationsquality improvementprocess enhancementsdata acquisitiondata analysisdata visualizationLEANSix Sigmaclinical departmental leadershippatient care processes

Soft Skills

communicationrelationship buildingcollaborationleadershipexecutive management interactionperformance enhancementgoal achievementcustomer serviceproblem-solvingstrategic thinking

Certifications

RNLEAN certificationSix Sigma certification