Network Operations

• Provides strategic leadership for the end-to-end management of out-of-network claims and arbitration processes.
• Responsible for operational excellence, compliance, and performance optimization across service lines.
• Oversees the core operations team and partners with executive leadership to shape and execute enterprise-wide initiatives that drive revenue recovery and operational scalability.
• Defines and executes the strategic roadmap for OON operations.
• Oversees the end-to-end arbitration and dispute resolution functions evaluating compliance with regulations and process integrity.
• Designs and implements scalable workflows, automation, and technology solutions to optimize operational efficiency.

Senior Director – Out of Network Operations, Reimbursement Services

Senior Manager, Network Operations

Network Operations Manager

NOC Engineer

Junior Network Operations Engineer