Envision Employment Solutions

Supply Chain Service Delivery Head, FMCG Background

Envision Employment Solutions

full-time

Posted on:

Location Type: Hybrid

Location: New Cairo City • 🇪🇬 Egypt

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Job Level

Lead

About the role

  • - Assures sufficient resources to perform operations for the Client
  • - Creates, leads and develops strong and effective teams motivated towards effective performance and objectives realization
  • - Ensures that all targets and deadlines described in KPIs and SLAs are met according to Client’s expectations
  • - Manages turnover and recruitment processes for the project
  • - Takes care of quality improvements
  • - Plays a role model to influence other individuals' behavior and professional development
  • - Defines new opportunities by identification of potential areas where scope of project can be increased, encourages the Client to identify other areas that could have the impact on scope increase

Requirements

  • - Bachelor’s degree in Business Administration or a related field
  • - 8 - 12 years of experience in service delivery phases and people management
  • - Must have Leadership/Management Experience for at least 2 years
  • - Fluency in English
  • - Transition experience will be an asset
  • - Strong client relationship management skills
  • - Impact and influence skills
  • - Process management and improvements skills
  • - Good client facing and presentation skills
  • - Change management skills
  • - Able to work on multiple tasks in demanding environment and work with people from diverse culture
  • - Ability to work effectively under time pressure and with deadlines
  • - Teamwork approach
Benefits
  • - Competitive Salary based on experience
  • - Social and medical insurance
  • - Learning, development and career progression

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
service deliverypeople managementprocess managementquality improvementstransition experience
Soft skills
leadershipclient relationship managementimpact and influencepresentation skillschange managementteamworkability to work under pressuremultitaskingcultural awareness
Certifications
Bachelor’s degree in Business Administration