ESM Tool Architect

Envision Employment Solutions

ESM Tool Architect responsible for designing and evolving ServiceNow tool architecture for a leading consulting company. Focused on governance, scalability, and integration of enterprise-wide services.

Posted 6/21/2026full-timeNew Cairo City • 🇪🇬 EgyptMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERPITSMServiceNow

About the role

Key responsibilities & impact

Design and own the ESM tool architecture based on ServiceNow best practices
Define target architecture, solution blueprints, and integration patterns for ESM
Lead the implementation and evolution of ServiceNow modules supporting ESM (e.g. ITSM, HRSD, CSM, ITOM)
Ensure governance, platform standards, and instance health across ESM tools
Define and maintain the ESM roadmap aligned with business and service management objectives
Design integrations between ServiceNow and enterprise systems (e.g. monitoring, ERP, CRM)
Support automation, workflow optimization, and self service enablement
Collaborate with delivery, platform, and process stakeholders to ensure architectural alignment
Provide architectural guidance during transition, transformation, and run phases.

Requirements

What you’ll need

Strong experience as a Tool Architect or Solution Architect in Enterprise Service Management
Hands on experience with ServiceNow architecture and multi module implementations
Strong understanding of ITIL / SIAM / Service Management frameworks
Experience designing scalable, enterprise wide tool landscapes
Strong stakeholder management and communication skill

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Envision Employment Solutions Website LinkedIn All Job Openings 11 - 50 employees Founded 2013 🤝 B2B 🎯 Recruiter 👥 HR Tech B2B
Recruitment
HR Tech Envision Employment Solutions is a recruitment agency that provides tailored employment services for clients and candidates. Founded in 2013, the company focuses on matching top talents globally with businesses in need of skilled professionals across various sectors. They offer services like recruitment, headhunting, manpower outsourcing, and both technical and psychometric assessments to ensure a perfect fit for roles, making them a key player in the MENA region's recruitment landscape. ESM Tool Architect Job not on LinkedIn 🔥 9 minutes ago 🏢🏡 New Cairo City – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏛️ Architect Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Design and own the ESM tool architecture based on ServiceNow best practices
Define target architecture, solution blueprints, and integration patterns for ESM
Lead the implementation and evolution of ServiceNow modules supporting ESM (e.g. ITSM, HRSD, CSM, ITOM)
Ensure governance, platform standards, and instance health across ESM tools
Define and maintain the ESM roadmap aligned with business and service management objectives
Design integrations between ServiceNow and enterprise systems (e.g. monitoring, ERP, CRM)
Support automation, workflow optimization, and self service enablement
Collaborate with delivery, platform, and process stakeholders to ensure architectural alignment
Provide architectural guidance during transition, transformation, and run phases. 🎯 Requirements
Strong experience as a Tool Architect or Solution Architect in Enterprise Service Management
Hands on experience with ServiceNow architecture and multi module implementations
Strong understanding of ITIL / SIAM / Service Management frameworks
Experience designing scalable, enterprise wide tool landscapes
Strong stakeholder management and communication skill Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Architect, CDK Support 🕒 5 days ago SSC HR Solutions 51 - 200 👥 HR Tech 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Architect responsible for designing AWS-based architecture for API catalog platform. Supporting cloud solutions and collaborating with cross-functional teams in a hybrid work environment. 🏢🏡 New Cairo City – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead 🏛️ Architect View More Architect Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNow architectureITSMHRSDCSMITOMintegration patternsautomationworkflow optimizationsolution blueprintsenterprise tool landscapes

Soft Skills

stakeholder managementcommunication