Pre-Sales Consultant, Client Success

Envision Employment Solutions

Pre-Sales & Client Success Consultant responsible for client engagement and product demonstrations in software development. Focused on Gulf clients, with a strong organizational and technical skill set required.

Posted 4/26/2026full-timeCairo • 🇪🇬 EgyptMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Run product demos for Gulf-based prospects (remotely and occasionally on-site)
Lead discovery calls to understand client pain points and qualification
Prepare and customize demo environments or presentation materials per client context
Support the sales lead in deal progression — not expected to close alone
Act as the primary point of contact for clients post-demo and post-sale
Conduct regular check-in calls, handle feedback, and manage escalations
Build and maintain strong relationships with Gulf client stakeholders
Travel to Gulf client sites occasionally for strategic meetings or onboarding
Translate client feedback into clearly structured briefs, then hand off to the BA/PM team
Coordinate with the product and tech teams on client timelines and expectations
Document client interactions, requests, and outcomes in a consistent, organized manner
Contribute to building out client communication templates and demo playbooks (as first hire)

Requirements

What you’ll need

Fluent English — confident in written and spoken communication with Gulf clients
3–5 years of experience in a client-facing role (pre-sales, account management, or customer success)
Comfortable running live product demos with minimal supervision.
Strong organizational skills — able to manage multiple clients and follow-ups simultaneously
Basic technical literacy — understands SaaS concepts, APIs at a conceptual level, and can speak to product capabilities without deep engineering knowledge.
Experience working with Gulf-based.
Background in a SaaS or software product company.
Degree or background in MIS, Computer Science, Business Administration, or a similar blend of tech and business.
Experience working in or alongside a product/tech team.
Arabic fluency (beneficial for Gulf client relationship-building).
Familiarity with CRM tools or client tracking systems.
Experience being the first in a role and building process from scratch.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Envision Employment Solutions Website LinkedIn All Job Openings 11 - 50 employees Founded 2013 🤝 B2B 🎯 Recruiter 👥 HR Tech B2B
Recruitment
HR Tech Envision Employment Solutions is a recruitment agency that provides tailored employment services for clients and candidates. Founded in 2013, the company focuses on matching top talents globally with businesses in need of skilled professionals across various sectors. They offer services like recruitment, headhunting, manpower outsourcing, and both technical and psychometric assessments to ensure a perfect fit for roles, making them a key player in the MENA region's recruitment landscape. Pre-Sales Consultant, Client Success 🔥 5 hours ago 🏢🏡 Cairo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇸🇦 Arabic Required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Run product demos for Gulf-based prospects (remotely and occasionally on-site)
Lead discovery calls to understand client pain points and qualification
Prepare and customize demo environments or presentation materials per client context
Support the sales lead in deal progression — not expected to close alone
Act as the primary point of contact for clients post-demo and post-sale
Conduct regular check-in calls, handle feedback, and manage escalations
Build and maintain strong relationships with Gulf client stakeholders
Travel to Gulf client sites occasionally for strategic meetings or onboarding
Translate client feedback into clearly structured briefs, then hand off to the BA/PM team
Coordinate with the product and tech teams on client timelines and expectations
Document client interactions, requests, and outcomes in a consistent, organized manner
Contribute to building out client communication templates and demo playbooks (as first hire) 🎯 Requirements
Fluent English — confident in written and spoken communication with Gulf clients
3–5 years of experience in a client-facing role (pre-sales, account management, or customer success)
Comfortable running live product demos with minimal supervision.
Strong organizational skills — able to manage multiple clients and follow-ups simultaneously
Basic technical literacy — understands SaaS concepts, APIs at a conceptual level, and can speak to product capabilities without deep engineering knowledge.
Experience working with Gulf-based.
Background in a SaaS or software product company.
Degree or background in MIS, Computer Science, Business Administration, or a similar blend of tech and business.
Experience working in or alongside a product/tech team.
Arabic fluency (beneficial for Gulf client relationship-building).
Familiarity with CRM tools or client tracking systems.
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Hard Skills & Tools

SaaSAPIsproduct demosclient managementcustomer successaccount managementtechnical literacyprocess buildingpresentation materialsclient communication

Soft Skills

organizational skillscommunicationrelationship buildingproblem-solvingclient engagementfeedback handlingescalation managementmultitaskingcollaborationadaptability