AI Implementations Manager
Environmental Management Authority
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Own delivery from design alignment through production rollout and stabilization
- Ensure solutions align with Ema’s agentic architecture and platform capabilities
- Develop a deep understanding of the customer’s business processes and constraints
- Translate business workflows into feasible agentic AI workflows
- Provide delivery-focused technical oversight without being the primary builder
- Anticipate where AI implementations break — integrations, data quality, scale, edge cases
- Act as the primary delivery point of contact for customer business and IT stakeholders
- Coordinate across Engineering, Product, Data, Infrastructure, and Value Engineering
- Coach stakeholders and teams during high-stress phases
- Reduce chaos — not amplify it — when things go wrong
- Communicate delivery progress, risks, and decisions clearly to all audiences
- Track success through adoption signals and outcome-adjacent metrics, not just features
- Provide day-to-day delivery leadership and mentorship
- Promote shared standards, clear ownership, and delivery discipline
Requirements
- 8+ years in technical delivery, implementation management, or program leadership roles
- Experience with agentic AI, automation, or workflow orchestration platforms
- Proven experience delivering complex, customer-facing enterprise systems
- Hands-on exposure to AI or automation systems in production
- Experience working across Engineering, Product, and customer IT teams
- Track record beyond pilots — production, scale, and accountability required
- Familiarity with cloud platforms (AWS, GCP, Azure), APIs, and enterprise integrations
- Background in fast-growing startups or enterprise platform companies
- Strong Technical and Delivery Judgement and prior experience stabilizing systems post go-live under real pressure
Benefits
- Ema Unlimited is an equal opportunity employer
- Provides equal employment opportunities to all employees and applicants
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
agentic AIautomationworkflow orchestrationenterprise systemscloud platformsAPIsenterprise integrationsdelivery leadershiptechnical deliveryimplementation management
Soft Skills
communicationcoachingstakeholder managementproblem-solvingmentorshipdelivery-focused oversightrisk managementadaptabilityleadershiporganizational skills