Client Service Specialist

Environ Energy

Client Service Specialist in energy management firm maintaining data integrity and customer enrollment. Requires collaboration across teams to enhance operational efficiency in the energy sector.

Posted 7/24/2026full-timeHouston • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing electricity and natural gas accounts within deregulated territories, while ensuring data integrity and providing administrative support. Proficient in utilizing CRM platforms like EDGEonDemand and Microsoft Office to enhance operational efficiency and support management initiatives.

Highest-signal resume keywords

EDGEonDemand CRM ExperienceRetail Energy Provider ExperienceData Integrity ManagementMicrosoft Office ProficiencyOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Integrity ManagementBid Sheet PreparationContractingCustomer EnrollmentOperational AnalysisReport PreparationPresentation PreparationProcess StreamliningPersonnel ManagementMultitasking

Soft Skills

Attention to DetailStrong Organizational SkillsAbility to MultitaskSetting PrioritiesMeeting Deadlines

Tools & Technologies

EDGEonDemandMicrosoft Office

Certifications & Qualifications

Associates Degree in AdministrationAssociates Degree in Operations ManagementAssociates Degree in Accounting

Industry Keywords

Retail Energy ProviderERCOT MarketsPJM MarketsDeregulated Territories

About the role

Key responsibilities & impact

Maintaining data integrity by properly setting up sales deals in the CRM platform (EDGEonDemand)
Preparing bid sheets, contracting, and enrollment of customers
Handling incoming and outgoing correspondence
Assisting with data integrity and providing general administrative support to the operations team
Managing electricity and natural gas accounts in all deregulated territories
Collaborating with other departments to streamline processes and enhance overall efficiency
Contributing to special projects and initiatives aimed at enhancing operational effectiveness
Assisting in conducting research and gathering data for operational analysis
Aiding in the preparation of reports and presentations for management meetings
Providing general administrative support to the Director-Procurement Operations, Principals, and Director-Energy Markets as needed

Requirements

What you’ll need

Associates Degree in administration, operations management, accounting, or other related fields preferred
2+ years Retail energy provider experience (ERCOT and PJM Markets)
Experience with complex processes and personnel management.
Experience with EDGEonDemand.com CRM a plus.
Ability to multitask, as well as set priorities and meet deadlines.
Strong organizational and multitasking skills with superior attention to detail.
Proficiency in Microsoft Office and other relevant software applications.

Benefits

Comp & perks

Full health benefits (medical, dental, vision) with a dental buy-up option
10 company-paid holidays
Competitive PTO policy
Paid volunteer time off to be able to give back to your community
401k (pre-tax and Roth) benefits with company match
Company sponsored Life, AD&D, short-term and long-term disability insurance