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Entrust

Cloud Technical Program Manager

Entrust

Cloud Technical Program Manager at Entrust managing cloud services and ensuring cross-functional alignment. Overseeing operations for identity-centric security solutions in a global context.

Posted 6/12/2026full-timeShakopee • Minnesota • 🇺🇸 United StatesSeniorLead💰 $129,030 - $189,244 per yearWebsite

Tech Stack

Tools & technologies
AWSAzureCloudGoogle Cloud PlatformPMP

About the role

Key responsibilities & impact
  • Act as the primary liaison between the organization and the cloud managed services provider
  • Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams
  • Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring
  • Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management assessments
  • Oversee and report on the end-to-end release lifecycle
  • Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones
  • Support the expansion of the cloud platform to additional regions and product lines
  • Own the planning and execution of service transition activities

Requirements

What you’ll need
  • 8+ years of experience in Technical Program Management
  • at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
  • proven experience managing third-party/vendor relationships in a managed services or outsourced operations model
  • strong technical understanding of cloud platforms (AWS, Azure, or GCP)
  • CI/CD pipelines, Infrastructure-as-Code (IaC), and containerization technologies
  • deep familiarity with SRE practices, incident management, change management (CAB/CCB), and SLA/SLO governance
  • background in security-sensitive industries (financial services, payments, identity management)
  • PMP, PgMP, or similar program management certification; ITIL or cloud certifications (AWS Solutions Architect, Azure Administrator) a plus
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience)

Benefits

Comp & perks
  • comprehensive health and well-being programs
  • medical, vision, dental
  • a generous 401(k) matching contribution
  • life and disability insurance
  • mental health coaching
  • virtual fitness programs
  • paid personal time off plus 12 paid holidays
  • parental leave
  • education reimbursement

ATS Keywords

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Hard Skills & Tools
Technical Program Managementcloud infrastructureSaaS operationsplatform engineeringcloud platformsAWSAzureGCPCI/CD pipelinesInfrastructure-as-Code
Soft Skills
incident managementchange managementvendor relationship managementexecutive reportingcapacity planningrisk managementcommunicationcollaborationleadershiporganizational skills
Certifications
PMPPgMPITILAWS Solutions ArchitectAzure Administrator