ENTRUST Solutions Group

Operations Support Specialist

ENTRUST Solutions Group

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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About the role

  • Keep projects on track by maintaining and updating schedules in Primavera P6
  • Drive team efficiency by managing Jira workflows, tasks, and dashboards
  • Monitor permit progress, ensuring submissions, approvals, and deadlines stay on schedule
  • Partner with engineering and project teams to support day-to-day project execution
  • Provide hands-on administrative and operational support across assigned offices
  • Manage day-to-day office needs to ensure smooth operations
  • Coordinate meetings, track action items, and help keep teams aligned
  • Support data entry, documentation, and reporting to maintain accurate project records
  • Identify opportunities to streamline processes and improve overall team productivity
  • Perform additional administrative and operational duties as needed.

Requirements

  • High school diploma or equivalent
  • 2–5 years of experience in administrative or professional support; post-secondary degree in a related field is a plus
  • Knowledge with all Microsoft Office 365 applications (Word, Excel, PowerPoint, Outlook), as well as MS Teams and Adobe Acrobat DC Pro, other Microsoft application experience (Visio, Project, Sharepoint)
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication skills and a collaborative mindset
  • Experience with Primavera P6, Jira, or similar project/task management tools (preferred)
  • Familiarity with engineering, construction, or technical project workflows (preferred)
  • Experience with permitting processes or compliance documentation (preferred)
  • Ability to analyze data and generate clear, actionable insights (preferred).
Benefits
  • A supportive and inclusive work environment that values diversity and encourages innovation.
  • Opportunities for professional growth and career development.
  • Competitive salary and comprehensive benefits package, including generous paid time off, retirement program with a company match, tuition reimbursement, and flexible work schedules.
  • Benefits offered include company-sponsored medical, dental, vision, and 401(k) plan with company match.
  • Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans.
  • HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full-time employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Primavera P6JiraMicrosoft Office 365Adobe Acrobat DC ProVisioProjectSharepointdata entrydocumentationreporting
Soft Skills
organizational skillsattention to detailcommunication skillscollaborative mindsetability to manage multiple prioritiesteam efficiencyprocess improvementadministrative supportoperational supportmeeting coordination
Certifications
high school diplomapost-secondary degree