Manager

• Manages a portfolio of chapters throughout the region, building relationships with chapter members, and helping to provide valuable member experience.
• Serves as a main point of contact in collaboration with the rest of the team for Presidents, Chapter Staff, and Boards of those chapters, partnering with them to resolve all questions and concerns.
• Helps chapters with a variety of issues throughout the year with the main goal in mind of putting the chapter in the best possible position to succeed.
• Provides clear and concise communication regarding the direction and requirements of EO to the chapters, including ensuring proper representation of the EO brand by local chapters.
• Attends Chapter Chair and Chapter Staff calls to stay informed about challenges, support real-time decision-making, and strengthen chapter engagement.
• Promotes Healthy Chapter practices in alignment with organizational standards, and keeps chapters informed on upcoming opportunities and resources.
• Partners in chapter strategic planning and execution during annual summit meetings, monthly area calls, and other scheduled events.
• Provides administrative support to chapters, ensuring key discussions, decisions, and follow-up items are well-documented to streamline communication and improve regional alignment.
• Tracks chapter progress and providing insights that help drive better decision-making at the regional level.
• Serves as the staff liaison to the regional Area Directors and supports them in delivering support to their assigned chapters.
• Promotes the hosting of Strategy Summits annually; attends summits and supports all chapters in developing productive plans for the year ahead.
• Supports the onboarding process for new chapters as needed.
• Stimulates growth strategies within the chapters through various retention strategies.
• Maintains connection and collaborates with Member Service Center and Concierge to elevate communication throughout the region.

Manager

BD Manager

Territory Business Manager

Principal, Team Manager – R&D Business Consulting