Bilingual Medical Receptionist

Entrepreneur Cooperative

Bilingual Medical Receptionist handling communications and appointments for U.S. healthcare providers.

Posted 7/18/2026full-timeRemote • 🇨🇷 Costa RicaJunior💰 $1,280 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing patient communications and administrative workflows within a healthcare setting, with a strong focus on customer service and confidentiality. Proficient in EMR/EHR systems and bilingual in English and Spanish, ensuring effective interaction with diverse patient populations.

Highest-signal resume keywords

Bilingual Proficiency In English And SpanishExperience With EMR/EHR SystemsInsurance Eligibility VerificationMicrosoft Office ProficiencyGoogle Workspace Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EMR/EHR SystemsInsurance Eligibility VerificationAppointment SchedulingPatient Record ManagementDatabase Maintenance

Soft Skills

Excellent Verbal CommunicationOrganizational SkillsMultitaskingTime ManagementCustomer Service

Tools & Technologies

Microsoft OfficeGoogle Workspace

Industry Keywords

Healthcare AdministrationPatient ConfidentialityU.S. Healthcare AccountsBPOCPO

About the role

Key responsibilities & impact

Handle inbound and outbound phone calls, emails, and patient messages.
Professionally assist patients, providers, and healthcare staff.
Deliver exceptional customer service while maintaining patient confidentiality.
Schedule, reschedule, and confirm patient appointments.
Coordinate provider calendars and daily schedules.
Assist patients with appointment-related questions and follow-up communications.
Verify patient insurance eligibility and benefits.
Maintain and update patient demographics within EMR/EHR systems.
Keep patient records accurate and organized.
Support daily administrative workflows for healthcare providers.
Maintain reports, databases, and administrative documentation.
Assist with special projects and additional administrative responsibilities.
Collaborate with healthcare teams to ensure efficient office operations.

Requirements

What you’ll need

At least 1 year of experience supporting U.S. healthcare accounts through a medical practice, BPO, CPO, or freelance healthcare environment.
Advanced bilingual proficiency in English and Spanish (written and verbal).
Neutral or minimal English accent with excellent verbal communication skills.
Experience using EMR/EHR systems.
Experience with insurance eligibility verification.
Strong proficiency with Microsoft Office and Google Workspace.
Excellent organizational, multitasking, and time management skills.
Ability to work independently in a remote environment.
Comfortable interacting directly with patients in a fast-paced healthcare setting.

Benefits

Comp & perks

Fully remote opportunity
Competitive hourly compensation
Ongoing training and professional development
Work with experienced healthcare teams across multiple specialties
Long-term career growth opportunities within the healthcare industry